Frequently asked questions.

There are a lot of service options on offer at Succeed. It’s understandable that some carers aren’t sure where to start.

Through a 30 minute Discovery Interview (15 minute meeting and 15 minutes for documentation) our Allied Health Assistant we will explore your needs, and advise you about the club options we have available. This is a great chance for you to ask any questions you may have. It gives you and the team member the opportunity to work out if Succeed is the right fit for you.

At that stage, the team member may suggest some possible services to consider more closely to begin with.

If we are the right fit for your young person’s needs, we will book a one hour appointment for a needs assessment where we will generate a Youth Top Problems List. We will then ask you which problems are your first priority to address, and recommend a service plan based on that information.

NDIS Services and Payment Terms

Our payment terms for all services are payment on the day of service. As we conduct our services off-site, often at exciting venues, people’s homes, or childcare centres, we utilise the secure credit card payment system, Tyro, for processing payments on our clients’ behalf. Please rest assured that we are unable to access or view client credit card details through this system (except the last 4 digits and expiry date), ensuring the utmost privacy and security for our clients’ transactions.

NDIS Services and Payment Terms

Succeed Healthcare Solutions is proud to be a registered NDIS provider, offering a range of services to support individuals under the National Disability Insurance Scheme.

Please note that we no longer service NDIA managed clients due to concerns regarding claiming payments. 

Medicare Services

Our services also extend to Medicare rebatable occupational therapy, physiotherapy, and exercise physiology. This includes individual therapy sessions, either in person or via telehealth, provided the appointment meets Medicare’s minimum requirement of at least 20 minutes of contact time. Additionally, group sessions with six or more participants for occupational therapy are eligible for Medicare rebates.

It is important to obtain a Chronic Disease Management Plan or a Mental Health Care Plan referral from your GP before commencing Medicare rebatable services with us. Please be aware that a gap fee applies.

Private Health Funds

We offer occupational therapy, physiotherapy, and exercise physiology services that are claimable through select private health funds. These claims can be made for both individual and group sessions, whether they are conducted in person or via telehealth. To ensure coverage, we recommend checking with your health fund about our services.

Private Paying Clients

In addition to NDIS, Medicare, and private health fund clients, we also accept private paying clients.

Why Does Succeed Healthcare Solutions Focus on Ongoing Therapy Instead of One-Off Assessment Services?

Q: Why should I choose ongoing therapy at Succeed Healthcare Solutions?

A: At Succeed Healthcare Solutions, we prioritise ongoing therapy to ensure the best possible outcomes for our clients. Here’s why we believe in the value of continuous support:

1. Comprehensive Progression: Ongoing therapy allows for gradual and steady progress. It enables our team to track your development, address challenges, and tailor interventions to meet your evolving needs.

2. Holistic Approach: Our therapists take a holistic view of your well-being, encompassing emotional, social, physical, and communication aspects. Ongoing therapy ensures that all facets of your growth and development are nurtured.

3. Continuity of Care: Building a strong therapeutic relationship is essential for effective therapy. With ongoing sessions, we establish trust and understanding, which enhances the quality of care we provide.

4. Goal-Oriented: We collaboratively set clear and achievable goals for your therapy journey. Ongoing sessions allow us to regularly assess your progress, make adjustments, and celebrate your successes.

5. Real-Life Application: Life presents challenges beyond therapy sessions. Ongoing therapy equips you with practical strategies to navigate everyday situations and thrive in various environments.

6. Adaptable and Responsive: As your needs change, so can our approach. Ongoing therapy enables us to adapt interventions, ensuring they remain relevant and effective throughout your therapeutic journey.

7. Supportive Relationships: We prioritise building meaningful and supportive relationships with our clients and their families. Ongoing therapy allows us to be a consistent source of support and encouragement.

8. Encouraging Growth: Our focus on ongoing therapy is rooted in empowering you to reach your full potential. By fostering a continuous and supportive environment, we promote your personal growth and well-being.

At Succeed Healthcare Solutions, we are committed to providing ongoing therapy services that lead to positive and sustainable results. Our team of therapists is dedicated to working with you to achieve meaningful and long-lasting outcomes. Choose ongoing therapy with us to embark on a journey of growth, development, and empowerment.

Why Does Succeed Healthcare Solutions Offer Therapy Groups Called “Clubs”?

At Succeed Healthcare Solutions, we understand the importance of providing a holistic and engaging therapeutic experience for our clients. Offering therapy groups called “Clubs” is a unique approach we take to create a positive and inclusive environment for individuals of all ages and abilities. Here’s why we offer Clubs as part of our therapy services:

1. Promoting Social Interaction and Communication Skills: Clubs provide an opportunity for individuals to interact with peers who may share similar interests or challenges. Through engaging in fun and meaningful activities together, participants can develop and practice their social and communication skills in a supportive setting.

2. Enhancing Engagement and Motivation: We believe that when therapy feels like fun and exciting activities, clients are more likely to be motivated and engaged in the process. Clubs are designed to be enjoyable, fostering enthusiasm and a desire to actively participate, leading to better outcomes in therapy.

3. Addressing Various Needs and Goals: Our Clubs cover a wide range of interests and therapeutic objectives, ensuring that participants can find a Club that aligns with their unique needs and goals. From sensory exploration to social skills development, each Club offers specific benefits tailored to individual requirements.

4. Building a Sense of Community: By participating in Clubs, clients become part of a supportive community where they can share experiences and challenges with others who may understand their journey. This sense of belonging fosters a positive atmosphere, enhancing the overall therapeutic experience.

5. Encouraging Generalisation of Skills: The skills and strategies practiced in Clubs can often be generalised to various real-life situations. Clients can take what they learn in the Club setting and apply it to everyday life, promoting independence and functional abilities outside of therapy.

6. Collaborative and Inclusive Approach: Our Clubs promote collaboration between clients, therapists, and families. We value the input and goals of everyone involved and work together to create a personalized and effective therapeutic plan for each participant.

7. Emphasising Neuroaffirming Principles: In line with our commitment to Neuroaffirming principles, our Clubs celebrate neurodiversity and respect individual differences. We create a safe and non-judgmental space where clients can be themselves and explore their strengths.

8. Providing Ongoing Support: Our Clubs are not limited to a single session; they often run as ongoing groups to provide continuous support and reinforcement of skills. Participants can experience long-term benefits through regular Club participation.

At Succeed Healthcare Solutions, we believe in the power of therapeutic Clubs to inspire growth, foster connections, and create meaningful progress for our clients. If you are interested in learning more about our Clubs or would like to join one, please reach out to us. We are here to support you on your journey to success and well-being.

How Does Succeed Healthcare Solutions Offer Unique Therapy Experiences, such as Ninja Warrior, Trampoline Park, and Robotics, and How Does it Relate to Occupational Therapy?

Q: What sets Succeed Healthcare Solutions apart in terms of the therapy experiences it offers, such as Ninja Warrior, Trampoline Park, Robotics, and others? How does this relate to occupational therapy?

A: At Succeed Healthcare Solutions, we take pride in our innovative approach to therapy, offering unique and exciting experiences that go beyond traditional methods. Here’s why our approach stands out:

1. Novel and Engaging Therapy: We believe in creating therapy experiences that are fun, engaging, and stimulating for our participants. By incorporating activities like Ninja Warrior, Trampoline Park, Robotics, and more, we provide fresh and novel experiences that our clients may not have encountered before.

2. Play as a Child’s Occupation: Occupational therapy recognises play as a vital part of a child’s development and occupation. Engaging in activities like Ninja Warrior and Robotics allows children to explore their abilities, build skills, and develop important cognitive, physical, and social capacities through play.

3. Natural and Familiar Environments: Our therapy sessions take place in natural and familiar environments, such as parks, recreational areas, or the client’s home. This ensures that participants can practice and apply their skills in real-life situations between sessions, promoting better skill retention and generalisation.

4. Skill-Building Opportunities: Activities like Ninja Warrior and Robotics offer excellent opportunities to build various skills, such as balance, coordination, problem-solving, and teamwork. Our therapists tailor these activities to target specific therapy goals while participants enjoy engaging challenges.

5. Inclusive and Social: Engaging in group activities like Ninja Warrior and Trampoline Park fosters social interactions, helping participants make friends and develop vital social skills. Social participation is an essential aspect of occupational therapy, as it promotes overall well-being and confidence.

6. Goal-Oriented Approach: Despite the unique and enjoyable experiences, our therapy remains goal-oriented and focused on achieving desired outcomes. Each activity is carefully chosen and adapted to address specific therapy goals and objectives.

7. Client-Centred Therapy: Our therapists take the time to understand each client’s interests, preferences, and abilities. By incorporating activities that align with their passions, we ensure that therapy remains relevant, motivating, and personalised.

8. Encouraging Exploration and Independence: By offering a wide range of experiences, we encourage participants to explore new activities and discover their potential. It empowers them to be more independent and confident in trying new things.

9. Lifelong Skills: The skills learned during these unique therapy experiences can have long-lasting benefits, helping participants develop skills and abilities that they can carry into adulthood.

At Succeed Healthcare Solutions, we believe in making therapy a positive and enjoyable journey. By offering diverse and dynamic therapy experiences, we create a nurturing environment for growth and development, where our participants can thrive, build friendships, and achieve their goals while having fun along the way.

Why Do People Learn Faster When Engaging in Activities They Enjoy, Compared to Boring or Irrelevant Activities?

Q: Why is it more effective for individuals to learn faster when they are doing activities they enjoy, as opposed to activities they find boring or irrelevant to their daily life?

A: At Succeed Healthcare Solutions, we recognise the significant impact of engagement and enjoyment on the learning process. There are several reasons why individuals tend to learn faster when they are participating in activities they find enjoyable and relevant:

1. Intrinsic Motivation: Engaging in activities they enjoy sparks intrinsic motivation in individuals. Intrinsic motivation is the inherent drive and interest that comes from within. When people are genuinely interested in an activity, they are more likely to be focused, attentive, and invested in the learning process.

2. Increased Attention and Focus: Activities that capture one’s interest naturally promote better focus and attention. When individuals are actively engaged and interested, their minds are less likely to wander, leading to better retention and understanding of information.

3. Emotional Connection: Enjoyable activities create positive emotional connections. Positive emotions, such as joy and excitement, enhance memory retention and information processing. As a result, individuals are more likely to remember and recall information from these experiences.

4. Relevant Learning: Activities that are meaningful and relevant to an individual’s daily life have a more profound impact on their learning journey. When learning is connected to real-life situations or personal interests, individuals can see the practical applications and value of the knowledge gained.

5. Reduced Stress and Anxiety: Boring or irrelevant activities can lead to feelings of frustration, stress, or boredom, which may hinder the learning process. On the other hand, enjoyable activities can reduce stress and anxiety, creating a positive and conducive learning environment.

6. Increased Participation and Exploration: When individuals are engaged in activities they enjoy, they are more likely to actively participate and explore new concepts and skills. This exploration fosters a deeper understanding and facilitates faster learning.

7. Positive Reinforcement: Enjoyable activities often come with built-in rewards or positive reinforcement. These rewards can be intrinsic (feeling a sense of accomplishment) or extrinsic (receiving praise or recognition). Positive reinforcement enhances motivation and encourages continued engagement in the learning process.

8. Boosting Creativity and Problem-Solving: Enjoyable activities often require creative thinking and problem-solving. The process of creatively approaching challenges enhances cognitive flexibility and problem-solving skills, leading to more effective learning.

9. Long-Term Interest and Commitment: When individuals find joy and satisfaction in the learning process, they are more likely to maintain long-term interest and commitment to their education and personal development.

At Succeed Healthcare Solutions, we believe in harnessing the power of enjoyable and meaningful activities to facilitate faster and more effective learning. Our therapy programs are designed to incorporate engaging experiences that align with each individual’s interests and goals. By creating a positive and supportive learning environment, we strive to empower our clients to achieve their fullest potential and thrive in their learning journey.

Overcoming Separation Hesitation in Therapy Sessions

Q: In the past, my child has clung to me and hesitated to separate during therapy sessions. How are Succeed Healthcare Solutions’ sessions different?

At Succeed Healthcare Solutions, we understand that every young person is unique, and we approach therapy with a child-centred focus. Our therapy sessions are designed to cater to their strengths, interests, and individual needs, ensuring a positive and engaging experience.

Here’s why our sessions stand out:

1. Peer Interaction: Our group sessions provide a supportive environment with peers who share similar goals and interests. The presence of other children helps create a sense of camaraderie, making the experience more enjoyable and less intimidating.
2. Playful and Fun Approach: We believe that play is a child’s natural way of learning and engaging with the world. Our sessions incorporate fun and play-based activities, making therapy enjoyable and exciting for your child.
3. Meeting Your Child Where They Are: We recognise that each child has their own pace of development. Our therapists meet your child where they are at in their journey, tailoring the sessions to their unique abilities and challenges.
4. Strengths-Based Focus: Rather than emphasising areas of struggle, we concentrate on building upon your child’s strengths. This approach fosters a sense of accomplishment and boosts their confidence.
5. Natural and Familiar Settings: Our therapy sessions take place in familiar and comfortable environments, such as outdoor settings, trampoline parks, or other community spaces. This setting helps create a relaxed atmosphere, reducing any anxiety or resistance.
6. Interest-Based Activities: We design our sessions around your child’s interests and passions. By incorporating activities they genuinely enjoy, we create a meaningful and motivating experience that promotes active participation.
7. Gradual Progression: We understand that change can take time, especially for neurodivergent young people. Our therapists employ a gradual approach to help your child ease into the therapy process, encouraging them to explore and learn at their own pace.

At Succeed Healthcare Solutions, we are committed to providing a positive and nurturing therapeutic environment. Our team works tirelessly to ensure that your child feels supported, valued, and encouraged to grow in their own unique way. We believe that building a trusting relationship with your child is essential for successful therapy outcomes, and we are dedicated to fostering a warm and welcoming atmosphere in all our sessions.

Our Approach to Referrals and Focused Expertise

Q: Do you accept all referrals made to Succeed Healthcare Solutions?

At Succeed Healthcare Solutions, we value the trust placed in us by our clients and the broader community. While we appreciate the confidence in our services, we have a thoughtful approach when considering referrals. Our commitment is to provide the best possible care and support to our clients, which means focusing on our area of expertise.

Here’s how we handle referrals:

1. Thoughtful Evaluation: We carefully evaluate each referral to ensure it aligns with our knowledge and scope of practice. By doing so, we can deliver high-quality, specialised services that meet the unique needs of our clients.
2. Understanding Our Area of Expertise: We believe in excelling in our chosen area of practice, which includes providing occupational therapy, physiotherapy, and exercise physiology services to individuals of all ages, with a particular focus on neurodivergent young people.
3. Focused Services: By honing our skills and knowledge in our area of expertise, we can deliver specialised interventions that make a meaningful impact on our clients’ lives. Our focus allows us to stay up-to-date with the latest research and advancements in our field, ensuring the best outcomes for our clients.
4. Client-Centred Approach: We strive to provide client-centred care that is tailored to each individual’s unique needs and goals. By focusing on our area of expertise, we can devote our attention to understanding and addressing the specific challenges and strengths of our clients.
5. Collaborative Referrals: In cases where a referral falls outside our area of expertise, we work collaboratively with other healthcare providers to ensure our clients receive the most appropriate and comprehensive care possible.

At Succeed Healthcare Solutions, we believe that being exceptional in our area of practice allows us to deliver the highest quality of care to our clients. We are dedicated to providing services that make a positive impact on the lives of the individuals we serve. Our team is committed to ongoing professional development, research, and collaboration to remain at the forefront of our field and deliver the best possible outcomes for our clients.

Support Planning at Succeed Healthcare Solutions

1. What is the approach to support planning at Succeed Healthcare Solutions?

At Succeed Healthcare Solutions, we adopt a person-centred approach to support planning. We believe that each participant in the National Disability Insurance Scheme (NDIS) is unique, and their support plan should reflect their individual needs, preferences, strengths, and goals. Our goal is to actively involve the participant in the development of their support plan, ensuring it is tailored to their specific requirements.

2. How is the support planning process conducted?

Our support planning process begins with a comprehensive and effective assessment, conducted in collaboration with the participant. We engage with pertinent individuals in the participant’s support network, such as family members, allied health professionals, and carers, to gather relevant information for thorough planning.

3. What does the assessment include?

During the assessment, we identify any potential risks and associated management strategies, which are documented in the support plan. We also identify and record the participant’s strengths to ensure a holistic approach to their care.

4. How often are support plans reviewed?

Support plans are generally reviewed quarterly for clients who attend clubs only based on risks and goals. The review process involves collaboration with the participant and their trusted decision makers (TDM). During the review, we update the support plan as needed, and with consent, communicate changes to relevant stakeholders. The Therapy Assistant Plan for clients who access Allied Health Assistant services is reviewed as needed depending on the progress towards goals ie quarterly. 

5. How do you ensure participants’ involvement in the process?

We prioritise effective communication with the participant throughout the support planning process. Their involvement is fundamental in decision-making and goal-setting, allowing us to create a plan that aligns with their desires and aspirations.

6. Do you adhere to NDIS Practice Standards?

Yes, at Succeed Healthcare Solutions, we strictly adhere to the NDIS Practice Standards, particularly the Support Planning Standard outlined in the NDIS Practice Standards: Core Module – 3 Provision of Supports Standard. We aim to provide the highest quality of service delivery by meeting the standards set forth by the NDIS Commission.

7. What measures are taken to ensure compliance?

To maintain compliance, we conduct regular audits of support plans and gather feedback through participant surveys. This enables us to continually improve our support planning process and ensure that participants and their trusted decision makers are actively involved.

8. Can I access external resources for support planning?

We are committed to providing comprehensive support services. However, if additional resources or specialised services are required, we can assist you in connecting with external organisations that can further support your needs.

At Succeed Healthcare Solutions, we are dedicated to creating meaningful and effective support plans that empower our participants to achieve their goals and aspirations. Our person-centred approach ensures that each participant’s unique needs are considered, resulting in a supportive and inclusive environment where they can thrive and lead fulfilling lives. If you have any further questions or concerns about our support planning process, please do not hesitate to contact us. We are here to assist you every step of the way on your NDIS journey.

Why Does Succeed Healthcare Solutions Incorporate the Australian Curriculum into Services like Eco-Adventures Outdoor Bush Therapy and Sparkling Hooves Equine Therapy?

Q: What is the significance of incorporating the Australian Curriculum into certain services at Succeed Healthcare Solutions?

A: At Succeed Healthcare Solutions, we believe in providing comprehensive and enriching experiences for our clients. By incorporating the Australian Curriculum into services like Eco-Adventures Outdoor Bush Therapy and Sparkling Hooves Equine Therapy, we aim to achieve the following benefits:

1. Holistic Development: The Australian Curriculum is designed to address various aspects of a person’s development, including academic, social, emotional, and physical skills. By integrating these elements into our therapy sessions, we promote holistic growth and well-rounded development.

2. Educational Opportunities: For participants, engaging with the Australian Curriculum during therapy provides unique educational opportunities beyond traditional learning settings. They can explore various subjects, acquire knowledge, and build skills while enjoying therapeutic experiences.

3. Real-Life Application: Incorporating elements of the Australian Curriculum allows us to bridge therapy with real-life scenarios. Participants can apply their learning in practical contexts, promoting the transfer of skills and knowledge to daily life.

4. Goal Alignment: Many of our clients have educational goals or seek to improve specific academic skills. By integrating the Australian Curriculum, we can directly align therapy objectives with their educational aspirations.

5. Inclusive Learning: By using the Australian Curriculum as a framework, our therapy sessions become more inclusive, catering to diverse learning styles and abilities. It allows us to adapt our approaches to suit individual needs and preferences.

6. Enriching Experiences: Eco-Adventures Outdoor Bush Therapy and Sparkling Hooves Equine Therapy offer unique and engaging experiences. By incorporating the Australian Curriculum, we enhance the richness of these experiences, making therapy both enjoyable and educational.

7. Enhanced Engagement: Utilising the Australian Curriculum can increase participant engagement and motivation during therapy sessions. Learning in a meaningful and enjoyable context fosters a positive and enthusiastic attitude towards the therapy process.

8. Long-Term Growth: The Australian Curriculum provides a structured framework for progression and skill development. Integrating it into therapy ensures that our participants experience steady growth and continuous improvement over time.

At Succeed Healthcare Solutions, we are dedicated to offering innovative and effective therapy experiences that cater to the diverse needs of our clients. By incorporating the Australian Curriculum into certain services, we enhance the value of therapy by providing comprehensive, educational, and enjoyable experiences that support overall growth and development.

What is Occupational Therapy?

Occupational therapy is a healthcare profession that focuses on assisting individuals facing unique challenges in various aspects of daily life. At Succeed Healthcare Solutions, our occupational therapists are highly skilled in helping people, including children and adults, with diverse neurological conditions, cognitive differences, and developmental difficulties. We are dedicated to empowering individuals to enhance their independence and engagement in meaningful activities that promote well-being.

How does Occupational Therapy work?

Our occupational therapists work closely with individuals to understand their specific needs and goals. For those with conditions related to autism, ADHD, brain injuries, learning difficulties, or intellectual disabilities, we conduct comprehensive assessments that consider their cognitive, sensory, emotional, and physical abilities. Based on these evaluations, personalised treatment plans are crafted, focusing on functional skill development and adaptive strategies that facilitate successful participation in daily activities.

Who can benefit from Occupational Therapy?

Occupational therapy can greatly benefit individuals facing neurological challenges, cognitive differences, or developmental difficulties. We provide support for children and adults who experience challenges in social interactions, sensory modulation, attention, and executive functions. Additionally, we assist individuals with difficulties in self-regulation, emotional expression, and adaptive daily living skills, helping them achieve independence and a higher quality of life.

What are some common conditions addressed by Occupational Therapy?

At Succeed Healthcare Solutions, our experienced occupational therapists are skilled in working with individuals facing a range of conditions, including those related to:

• Autism Spectrum Differences: Supporting social communication, sensory modulation, and self-regulation challenges.
• Attention Difficulties: Enhancing focus, attention span, and time management skills.
• Brain Injuries: Facilitating cognitive rehabilitation and compensatory strategies for memory and problem-solving.
• Learning Challenges: Addressing difficulties in academic skills and providing support for effective learning strategies.
• Intellectual and Developmental Differences: Assisting individuals in adaptive daily living skills and community participation.

What interventions are used in Occupational Therapy?

Occupational therapy interventions are individualized to meet each person’s specific needs. Our therapists utilise a variety of strategies, including:

1. Sensory Modulation Techniques: Addressing sensory processing difficulties to improve participation and engagement.
2. Social Skills Training: Providing support in social interactions and communication.
3. Cognitive Rehabilitation: Enhancing memory, attention, problem-solving, and executive functions.
4. Adaptive Daily Living Training: Teaching practical skills for self-care and independent living.
5. Visual Supports and Time Management Techniques: Assisting with organisation and time management.
6. Environmental Modifications: Making adjustments to promote independence and accessibility.

Why choose Succeed Healthcare Solutions for Occupational Therapy?

At Succeed Healthcare Solutions, our team of highly skilled and compassionate occupational therapists is committed to helping individuals overcome challenges and reach their full potential. We believe in providing client-centred care, focusing on personalised interventions that empower individuals with neurological differences and cognitive difficulties to thrive in their daily lives.

Our therapists continuously update their knowledge and skills based on evidence-based practices to ensure the highest quality of care. At Succeed Healthcare Solutions, we strive to create a supportive and inclusive environment, fostering growth and independence for all individuals we serve.

If you or your loved one could benefit from occupational therapy, do not hesitate to reach out to us. Our dedicated team is here to help you succeed in your journey towards enhanced independence and improved well-being.

What is the difference between an Occupational Therapist (OT) and a Physiotherapist (PT)?

Occupational therapists and physiotherapists are both healthcare professionals, but they have distinct roles and focus areas. Occupational therapists specialise in helping individuals of all ages improve their ability to engage in meaningful daily activities or occupations, such as self-care, work, and leisure. On the other hand, physiotherapists focus on restoring and enhancing physical function and mobility, often targeting musculoskeletal and neurological conditions.

When should I consider seeing an Occupational Therapist?

You should consider seeing an occupational therapist if you or your loved one are facing challenges in performing essential daily activities due to physical, cognitive, emotional, or developmental difficulties. Occupational therapists can assist with a wide range of issues, such as stroke recovery, learning disabilities, sensory processing difficulties, and mental health conditions, helping you regain independence and improve overall well-being.

How can a Physiotherapist help me?

Physiotherapists are beneficial when you need support in managing physical conditions affecting your movement and mobility. They can help with various issues, including sports injuries, joint pain, post-surgery rehabilitation, and chronic musculoskeletal conditions. Physiotherapy treatments may include therapeutic exercises, manual therapy, and modalities to reduce pain and improve flexibility and strength.

Can I benefit from both Occupational Therapy and Physiotherapy?

Absolutely! Occupational therapy and physiotherapy are complementary disciplines that can work together to address different aspects of your health and well-being. For instance, if you have suffered a stroke, an occupational therapist can help you regain the ability to perform daily activities, while a physiotherapist can assist in improving your mobility and strength.

Do I need a doctor’s referral to see an Occupational Therapist or Physiotherapist?

In Australia, you may not need a doctor’s referral to see an Occupational Therapist (OT) or a Physiotherapist (PT) unless you want to access specific healthcare services or funding options. However, it’s always a good idea to check with the specific healthcare provider or insurance company for their referral requirements and coverage options.

What can I expect during an Occupational Therapy session?

During an occupational therapy session, the therapist will assess your unique needs and challenges. They will work with you to set specific goals and develop a personalised treatment plan. The therapy may include practical activities and exercises tailored to your goals, along with adaptive strategies and equipment recommendations if needed.

How are Physiotherapy sessions structured?

Physiotherapy sessions typically begin with a comprehensive assessment to identify the underlying issues affecting your physical function. The therapist will then design a treatment plan to address these challenges. The sessions may involve a combination of hands-on techniques, therapeutic exercises, and education on injury prevention and self-management.

Are Occupational Therapy and Physiotherapy covered by insurance?

In many cases, both occupational therapy and physiotherapy are covered by private health insurance plans and national healthcare systems. Coverage may vary based on your insurance provider and specific policy. It’s essential to verify your coverage options before seeking treatment.

How do I choose between an Occupational Therapist and a Physiotherapist?

The choice between occupational therapy and physiotherapy depends on your specific needs and goals. If you require assistance in performing daily activities or managing cognitive or emotional challenges, an occupational therapist may be the best fit. On the other hand, if you have physical conditions impacting movement and mobility, a physiotherapist would be more suitable.

Where can I find Occupational Therapy and Physiotherapy services?

Succeed Healthcare Solutions provides both occupational therapy and physiotherapy services tailored to your unique needs. Our team of experienced therapists is dedicated to helping you achieve your goals and improve your overall well-being. Reach out to us to schedule an appointment and take the first step towards a healthier, more fulfilling life.

Note: These FAQs are intended to provide general information about occupational therapy and physiotherapy in Australia. For personalised advice and treatment, it is always best to consult with a qualified healthcare professional.

What is a Neurological Physiotherapist?

A Neurological Physiotherapist is a highly skilled healthcare professional who specializes in treating individuals with neurological conditions that affect the central nervous system. These conditions can include stroke, brain injuries, multiple sclerosis, Parkinson’s disease, cerebral palsy, and many others. Neurological physiotherapists are trained to understand the complexities of the nervous system and its impact on movement and function, enabling them to develop targeted treatment plans to improve an individual’s physical abilities and overall quality of life.

How Can a Neurological Physiotherapist Assist People with Autism and ADHD?

Neurological physiotherapists can play a valuable role in supporting individuals with autism and ADHD by addressing specific physical challenges and promoting overall well-being. While they do not treat the core symptoms of autism or ADHD, they can address co-existing motor and movement difficulties that individuals with these conditions may experience.

For Individuals with Autism:

1. Motor Coordination Improvement: Neurological physiotherapy can help improve motor coordination and balance, which may be affected in some individuals with autism. This can enhance their ability to perform daily activities and participate in sports and recreational activities.

2. Sensory Modulation Techniques: Neurological physiotherapists can incorporate sensory modulation techniques into their sessions, helping individuals with autism better process and respond to sensory stimuli, leading to improved overall sensory experiences.

3. Functional Independence: By targeting specific motor skills and functional tasks, neurological physiotherapists can help individuals with autism achieve greater independence in activities of daily living.

For Individuals with ADHD:

1. Physical Activity and Attention: Neurological physiotherapy can use structured physical activities and exercises to improve attention and focus in individuals with ADHD, as physical activity is known to have positive effects on cognitive function.

2. Motor Skills Development: Neurological physiotherapists can work on developing and refining motor skills, including coordination, balance, and fine motor abilities, which may be challenging for some individuals with ADHD.

3. Self-Regulation and Calming Techniques: Through movement-based interventions, neurological physiotherapists can assist in teaching self-regulation and calming techniques, which may be beneficial for individuals with ADHD in managing impulsivity and hyperactivity.

Overall Well-being:

Neurological physiotherapy can contribute to the overall well-being of individuals with autism and ADHD by promoting physical fitness, reducing stress, and enhancing body awareness and self-confidence.

It’s important to note that while neurological physiotherapy can be beneficial in addressing physical challenges and promoting well-being for individuals with autism and ADHD, it is only one aspect of a comprehensive treatment plan. A multidisciplinary approach involving occupational therapists, behavioural therapists, educators, and other professionals may be necessary to address the full range of needs for individuals with these conditions.

What Sets Australian-Trained Physiotherapists Apart from US-Trained Physiotherapists in Teaching Social-Emotional Skills to Individuals with Autism and ADHD?

Australian-trained and US-trained Physiotherapists share fundamental knowledge and skills in physiotherapy, which involve assessing and treating physical conditions and movement-related challenges. However, there are some distinctions in their training and approaches that can influence their capacity to teach social-emotional skills to individuals with conditions like autism and ADHD:

Australian-Trained Physiotherapists:

1. Sensory Modulation Focus: In Australia, physiotherapists often emphasise sensory modulation techniques rather than sensory integration. Sensory modulation involves helping individuals manage their responses to sensory stimuli, which can be particularly relevant for those with autism and ADHD who may experience sensory processing difficulties.
2. Holistic Approach: Australian-trained physiotherapists adopt a holistic approach to patient care. They recognise the interconnectedness of physical, emotional, and psychological well-being, and this mindset allows them to address social-emotional challenges alongside physical ones.
3. Multidisciplinary Collaboration: Australian healthcare emphasises a multidisciplinary approach, and physiotherapists often collaborate closely with other professionals, including occupational therapists, psychologists, and educators. This collaboration facilitates comprehensive support for individuals with autism and ADHD, allowing for a more integrated and well-rounded treatment plan.
4. Strength in Evidence-Based Practice: Australian-trained physiotherapists are well-versed in evidence-based practice, using the latest research and clinical guidelines to inform their interventions. This evidence-based approach ensures that their methods for teaching social-emotional skills are effective and supported by scientific research.

US-Trained Physiotherapists:

1. Diverse Educational Background: In the US, physiotherapists typically complete a Doctor of Physical Therapy (DPT) degree, which involves a comprehensive three-year program covering various content areas, including anatomy, neuroscience, psychology, and evidence-based practice. This diverse educational background equips them with a broad understanding of the human body and behaviour.
2. Focus on Behavioural Interventions: US-trained physiotherapists often incorporate behavioural interventions into their treatment plans. For individuals with autism and ADHD, this may involve using behaviour analysis techniques to address social and communication challenges effectively.
3. Individualised Treatment Plans: US-trained physiotherapists are skilled in developing individualised treatment plans tailored to the unique needs of each client. This personalised approach allows them to address specific social-emotional difficulties and design interventions that align with the individual’s strengths and preferences.
4. Strength in Communication and Counselling: With a strong background in communication and counselling, US-trained physiotherapists can effectively engage with clients and their families, offering guidance, support, and strategies for enhancing social-emotional skills in various settings.

In Summary:

Both Australian-trained and US-trained Physiotherapists possess valuable skills and knowledge to support individuals with autism, ADHD, and other conditions. The differences lie in their educational focus, treatment approaches, and collaboration practices. Both groups of professionals are well-equipped to teach social-emotional skills, and their effectiveness depends on their individual expertise, commitment to continuing education, and willingness to work collaboratively with other professionals to provide comprehensive care for their clients.

At Succeed Healthcare Solutions, we take pride in the diverse expertise of our physiotherapists. In addition to their core training in physiotherapy, some of our physiotherapists have undergone Human Resources (HR) and management training, which brings unique advantages to the therapeutic experience, particularly in teaching social-emotional skills to clients. Here’s how this specialised training enhances the care we provide:

1. Effective Communication: Physiotherapists with HR and management training excel in communication. They can establish strong connections with their clients, understand their emotions, and provide clear and supportive guidance during therapy sessions.
2. Empathy and Emotional Intelligence: Our physiotherapists with HR and management training are equipped with heightened empathy and emotional intelligence. They genuinely connect with their clients, comprehend their feelings, and create a safe and compassionate environment to nurture social-emotional skill development.
3. Conflict Resolution: HR and management training equips our physiotherapists with conflict resolution techniques. When clients encounter social challenges or communication difficulties, our therapists skilfully navigate and resolve conflicts, fostering positive interactions.
4. Group Dynamics: For group therapy settings, physiotherapists with HR and management training draw on their understanding of group dynamics. This expertise enables them to manage group interactions effectively, fostering collaborative social growth among clients.
5. Building Rapport: Our physiotherapists prioritise building strong therapeutic relationships with their clients. Through their HR and management skills, they establish trust, a crucial aspect of successful social-emotional skill development.
6. Motivation and Goal Setting: Physiotherapists with HR and management training utilise motivational techniques and goal-setting strategies, empowering clients to set social-emotional goals and work towards achieving them during therapy.
7. Leadership and Influence: Equipped with leadership and influential skills, our physiotherapists inspire positive change in their clients. This empowerment allows clients to practice social-emotional skills with confidence.
8. Understanding Organisational Culture: Some clients may face social challenges related to their workplace or educational environment. Physiotherapists with HR and management training can address workplace-related social issues effectively, leveraging insights into organisational culture.
9. Stress Management: Physiotherapists with HR and management training help clients cope with social anxiety and stress associated with social interactions, promoting emotional well-being.
10. Client-Centred Approach: Our physiotherapists with HR and management training prioritise a client-centred approach, tailoring social-emotional skill interventions to each client’s unique circumstances and goals.

At Succeed Healthcare Solutions, our diverse team of physiotherapists brings a wealth of knowledge to the table, enhancing the teaching of social-emotional skills for our clients’ benefit. We remain committed to providing comprehensive care that promotes holistic well-being, ensuring our clients thrive not only physically but also in their social interactions and emotional growth.

Utilisation of Allied Health Assistants (AHAs)

At Succeed Healthcare Solutions, we place a strong emphasis on providing the best possible care and support to our clients. One of the key ways we achieve this is by utilising Allied Health Assistants (AHAs) in our services.

Allied Health Assistants (AHAs) play a vital role in our team and have a wide range of skills and expertise. Here are some of the reasons why we use Allied Health Assistants extensively in our services:

1. Comprehensive Support: Allied Health Assistants work closely with our qualified therapists to deliver a comprehensive range of therapeutic interventions. This collaborative approach allows us to address various aspects of our clients’ needs effectively.

2. Increased Accessibility: By involving Allied Health Assistants, we can offer more appointment options and accommodate a greater number of clients. This reduces wait times and ensures that our clients can access the support they need promptly.

3. Individualised Attention: Our Allied Health Assistants work closely with our qualified therapists to implement therapy plans tailored to their specific goals and needs. This individualised attention ensures that our clients receive personalised care that aligns with their unique requirements.

4. Continuity of Care: With the support of Allied Health Assistants, we can maintain continuity of care for our clients. They work closely with our qualified therapists to ensure that therapy plans are consistently implemented and progress is continually monitored.

5. Skill Development: Allied Health Assistants receive ongoing training and professional development to enhance their skills and expertise. This commitment to continuous learning enables them to deliver high-quality care and stay up-to-date with the latest developments in their respective fields.

6. Affordability: Utilising Allied Health Assistants allows us to offer services at different price points, making our support accessible to a wider range of clients. This affordability ensures that more individuals can benefit from our therapeutic programs.

7. Flexibility: Our Allied Health Assistants are versatile in their capabilities, allowing us to offer a diverse range of therapeutic options to our clients. From group sessions to one-on-one support, their flexibility enables us to tailor our services to meet various needs.

8. Positive Outcomes: The collaboration between our qualified therapists and Allied Health Assistants has consistently led to positive outcomes for our clients. By leveraging their combined expertise, we create a supportive environment that fosters growth and progress.

At Succeed Healthcare Solutions, we are committed to providing exceptional care to our clients. Our use of Allied Health Assistants complements our holistic approach, ensuring that every client receives the highest level of support and achieves meaningful progress towards their goals.

If you have any further questions or would like to learn more about our services and the role of Allied Health Assistants, please feel free to reach out to us. We are here to support you on your journey to improved well-being and success.

What are the limitations of an Allied Health Assistant (AHA)?

Q: What role does an Allied Health Assistant (AHA) play in your services?

A: At Succeed Healthcare Solutions, Allied Health Assistants (AHAs) are an integral part of our team. They work under the supervision of qualified therapists, including Occupational Therapists, Physiotherapists, and Exercise Physiologists. AHAs provide essential support in implementing therapy plans and assisting clients during sessions.

Q: What are the limitations of an Allied Health Assistant?

A: While AHAs play a crucial role in our service delivery, it’s essential to understand their limitations. AHAs are not qualified therapists and cannot diagnose or independently develop treatment plans. Their scope of practice includes specific tasks and interventions, which they execute with expertise. However, for more complex cases or specialized assessments, our qualified therapists lead the intervention.

Q: How does Succeed address these limitations?

A: At Succeed, we prioritise collaborative care and communication within our team. Our qualified therapists closely supervise Allied Health Assistants, ensuring that clients receive the best care possible. Complex cases or assessments requiring in-depth expertise are handled by our qualified therapists, ensuring a comprehensive approach to each client’s needs.

Q: Can Allied Health Assistants still provide valuable assistance?

A: Absolutely! Allied Health Assistants are skilled and trained to perform a range of tasks and support clients effectively. They assist in implementing therapy plans, conducting exercises, and providing valuable feedback during sessions. Their role complements the expertise of our qualified therapists, leading to holistic care for our clients.

Q: How does Succeed ensure the best outcomes for clients with Allied Health Assistants?

A: Our team at Succeed collaborates closely, utilising each member’s strengths and expertise to create personalised treatment plans. By combining the skills of our qualified therapists and Allied Health Assistants, we ensure that clients receive high-quality care tailored to their specific needs and goals.

At Succeed Healthcare Solutions, we are committed to providing top-notch services that promote growth and well-being for our clients. Our team approach ensures that every individual receives the support they need to thrive on their unique journey to success.

Why do therapists charge for time to develop the Therapy Assistant Plan for the Allied Health Assistant to follow?

Q: How does Succeed Healthcare Solutions create Therapy Assistant Plans for Allied Health Assistants (AHAs)?

A: At Succeed Healthcare Solutions, our qualified therapists work closely with Allied Health Assistants to ensure seamless and effective service delivery. Therapy Assistant Plans are carefully developed by therapists to outline the specific interventions and tasks that Allied Health Assistants will carry out during sessions.

Q: Why is there a charge for developing the Therapy Assistant Plan?

A: The development of Therapy Assistant Plans requires considerable expertise and time from our qualified therapists. These plans are tailored to each individual client’s needs and goals, ensuring that the interventions provided by Allied Health Assistants are aligned with the overall therapy objectives.

Q: How does this benefit clients and improve the quality of care?

A: The Therapy Assistant Plan serves as a detailed guide for Allied Health Assistants, ensuring consistency in therapy delivery and alignment with the client’s treatment goals. By charging for this service, we can dedicate the necessary time and resources to create comprehensive and effective plans that maximise the client’s progress and outcomes.

Q: Is the cost for the Therapy Assistant Plan a one-time fee?

A: The cost for developing the Therapy Assistant Plan is charged whenever significant changes are required. This may occur when goals are achieved and new goals are set to support the client’s ongoing progress and development.

Q: How does Succeed ensure transparency in its billing process?

A: At Succeed Healthcare Solutions, we are committed to transparency and clear communication with our clients. Our billing practices are openly discussed and outlined in the initial consultation, ensuring that clients understand the costs associated with their therapy journey.

Q: How does Succeed prioritise the best interest of its clients?

A: Our primary focus at Succeed Healthcare Solutions is the well-being and progress of our clients. By investing in Therapy Assistant Plans developed by qualified therapists, we ensure that clients receive evidence-based, individualised, and high-quality care from our dedicated Allied Health Assistants.

At Succeed Healthcare Solutions, we believe in providing exceptional therapy services that empower our clients to achieve their goals and lead fulfilling lives. Our collaborative approach and dedication to delivering the best care possible set us apart as a leading provider in the field of allied health services.

What Are NDIS Functional Capacity Assessments?

NDIS Functional Capacity Assessments are comprehensive evaluations conducted to assess an individual’s functional abilities and limitations related to their disability or developmental condition. These assessments are an essential part of the National Disability Insurance Scheme (NDIS) process and are used to determine a participant’s eligibility for NDIS funding and support.

During a Functional Capacity Assessment, a qualified allied health professional, such as an occupational therapist or physiotherapist, will carefully evaluate various aspects of the participant’s daily living skills, mobility, communication, social interactions, and other relevant functional areas. The assessment aims to understand how the participant’s disability impacts their ability to independently engage in everyday activities and participate in their community.

The assessment process may involve direct observations, interviews with the participant and their support network, standardised tests, and other assessment tools. The gathered information is then used to create a detailed report that outlines the participant’s functional strengths, challenges, and the support needs required to enhance their quality of life and achieve their goals.

Do I Need an NDIS Functional Capacity Assessment?

If you are seeking NDIS funding and support, a Functional Capacity Assessment is a crucial step in the process. It helps the NDIS determine the level of assistance and funding you may be eligible for based on your functional limitations and support requirements.

Before undergoing an NDIS Functional Capacity Assessment, it is recommended to contact your Local Area Coordinator (LAC) or the National Disability Insurance Agency (NDIA) to discuss your eligibility and requirements. They will guide you through the necessary steps and help you understand how the assessment can benefit you.

At Succeed Healthcare Solutions, we offer NDIS Functional Capacity Assessments conducted by experienced allied health professionals. Our assessments are personalised, thorough, and designed to provide you with valuable insights to support your NDIS journey effectively.

How to Request a Change in NDIS Funding Amount or Plan

1. Can I request a change in my NDIS funding amount or plan?

Yes, you can request a change in your NDIS funding amount or plan if you believe that your current funding is not adequately meeting your support needs or if there have been significant changes in your circumstances.

2. How do I request a change in my NDIS funding amount?

To request a change in your NDIS funding amount, you need to go through the NDIS plan review process. You can initiate this process by contacting the National Disability Insurance Agency (NDIA) or your Local Area Coordinator (LAC) to discuss your situation and the reasons for requesting a change. They will guide you through the necessary steps and provide you with the required forms or documents to complete.

3. What should I include in my request for a change in funding amount?

In your request, it’s essential to provide clear and detailed information about the changes in your circumstances or support needs that warrant a funding adjustment. Include any new information about your disability, changes in your health condition, or any additional supports you may require to achieve your goals.

4. Can I request a change in my NDIS plan goals?

Yes, you can also request a change in your NDIS plan goals if you feel that your current goals are not aligned with your evolving needs or if you have achieved certain goals and want to set new ones. Discuss your desired changes in plan goals with your support coordinator or planner during the plan review process.

5. What is the NDIS plan review process?

The NDIS plan review process involves a reassessment of your support needs and goals to determine if any changes are necessary in your funding or plan. During the review, the NDIA or your LAC will gather updated information about your circumstances and assess whether adjustments are required to better meet your needs.

6. How often can I request a review of my NDIS plan?

Generally, NDIS plans are reviewed annually. However, in some cases, you may be eligible for a plan review if there have been significant changes in your circumstances that impact your support requirements.

7. Can I get help with the plan review process?

Yes, you can seek assistance with the plan review process. Support coordinators, advocates, or disability service providers like Succeed Healthcare Solutions can help you navigate the review process, gather relevant information, and prepare your request for a change in funding amount or plan.

At Succeed Healthcare Solutions, we are committed to supporting you through every step of your NDIS journey. If you require assistance with plan reviews or have any questions about requesting changes in funding, our experienced team of allied health professionals is here to help. Feel free to reach out to us for personalised guidance and support.

Is a Functional Capacity Assessment Needed for Requesting a Change in NDIS Funding or Plan?

1. Do I need a Functional Capacity Assessment to request a change in my NDIS funding or plan?

No, a Functional Capacity Assessment is not a mandatory requirement for requesting a change in your NDIS funding or plan. The need for a Functional Capacity Assessment depends on the specific circumstances and the nature of the changes you are seeking.

2. When might a Functional Capacity Assessment be helpful in requesting changes to NDIS funding or plan?

A Functional Capacity Assessment can be beneficial if there have been significant changes in your functional abilities, health condition, or support needs since your last NDIS plan review. This assessment provides valuable insights into your current abilities and challenges, helping to justify the need for adjustments to your funding or plan.

3. Who can conduct a Functional Capacity Assessment for NDIS purposes?

A Functional Capacity Assessment for NDIS purposes should be conducted by a qualified allied health professional. This may include occupational therapists, physiotherapists, speech therapists, or other relevant specialists.

4. Can I use existing assessments or reports to support my request for changes in funding or plan?

Yes, you can use existing assessments or reports conducted by qualified professionals as supporting evidence when requesting changes in your NDIS funding or plan. These documents can provide valuable information about your current needs and challenges.

5. How do I request a change in my NDIS funding or plan without a Functional Capacity Assessment?

To request a change in your NDIS funding or plan, you need to go through the NDIS plan review process. You can contact the National Disability Insurance Agency (NDIA) or your Local Area Coordinator (LAC) to initiate the review. During the review, you can provide information about the changes in your circumstances and support needs that warrant adjustments to your funding or plan.

6. What should I include in my request for changes to NDIS funding or plan?

In your request, include clear and detailed information about the changes in your circumstances and the specific reasons for requesting adjustments to your funding or plan. Provide any relevant assessments, reports, or supporting documents to strengthen your case.

7. Can I get help with the plan review process and requesting changes?

Yes, you can seek assistance with the plan review process and requesting changes to your NDIS funding or plan. Support coordinators, advocates, or disability service providers like Succeed Healthcare Solutions can help you navigate the process, gather relevant information, and prepare your request effectively.

At Succeed Healthcare Solutions, we are dedicated to providing support and guidance throughout your NDIS journey. If you require assistance with plan reviews or have any questions about requesting changes to your funding or plan, our experienced team of allied health professionals is here to assist you. Feel free to reach out to us for personalised assistance and expert advice.

Why Are Changes to NDIS Plans More Successful at the AAT Level Than the NDIS Review Level?

1. What is the AAT and NDIS Review Level?

The Administrative Appeals Tribunal (AAT) is an independent body that conducts reviews of decisions made by the National Disability Insurance Scheme (NDIS). At the NDIS Review Level, the NDIA reviews decisions related to NDIS plans, funding, and support.

2. Why are changes to NDIS plans more successful at the AAT level?

Changes to NDIS plans are often more successful at the AAT level because the AAT provides an impartial and external review process. Unlike the NDIS Review Level, where the NDIA reviews its own decisions, the AAT conducts an independent assessment of the case, considering new evidence and arguments presented by the participant or their representative.

3. How does the AAT differ from the NDIS Review Level in decision-making?

The AAT is not limited by NDIS guidelines or internal policies when making decisions. It operates under legislation and can take a more flexible approach to consider individual circumstances and unique support needs. On the other hand, NDIS internal reviews are bound by specific guidelines and policies, which may restrict their ability to make certain changes.

4. Can I seek a review at the AAT level if I disagree with my NDIS plan or funding decision?

Yes, if you disagree with your NDIS plan or funding decision, you have the right to seek a review at the AAT level. The AAT process allows you to present your case and any new evidence, providing a chance to receive a more favourable outcome based on a thorough and unbiased assessment.

5. What type of cases may benefit from an AAT review?

Cases that involve complex or disputed issues, require a more detailed evaluation of functional capacity or support needs, or involve significant changes in circumstances may benefit from an AAT review. This includes cases where participants believe their NDIS plan does not adequately address their goals or support requirements.

6. Should I consider legal representation for an AAT review?

While legal representation is not mandatory, it can be beneficial to seek professional assistance for an AAT review. Qualified advocates or legal representatives can help you navigate the process, present your case effectively, and provide expert guidance to strengthen your chances of a successful outcome.

7. How can Succeed Healthcare Solutions assist with AAT reviews?

At Succeed Healthcare Solutions, we can provide valuable support and assistance throughout the AAT review process. Our experienced team of allied health professionals can conduct comprehensive assessments, gather relevant evidence, and prepare expert reports to present at the AAT. We are committed to helping you achieve the best possible outcome in your NDIS journey and ensure your support needs are appropriately addressed.

Where to Start with Getting Diagnosed as Part of the NDIS Journey, such as Autism?

1. How do I begin the process of getting diagnosed for a condition like autism as part of my NDIS journey?

To start the process of getting diagnosed for a condition like autism as part of your NDIS journey, the first step is to consult with your general practitioner (GP) or paediatrician. Discuss your concerns about your or your child’s development, behaviour, or challenges you may be experiencing. Your GP can guide you and provide necessary referrals to specialists or allied health professionals for further assessment and diagnosis.

2. What specialists or allied health professionals can assist with diagnosing autism?

Diagnosing autism typically involves a comprehensive assessment by a multidisciplinary team, which may include paediatricians, child psychologists, developmental paediatricians, speech therapists, and occupational therapists. These professionals are experienced in conducting assessments and can provide a thorough evaluation of developmental concerns.

3. Are there specific criteria or tests used for diagnosing autism?

Yes, for diagnosing autism, professionals use internationally recognised criteria, such as the Diagnostic and Statistical Manual of Mental Disorders (DSM-5) or the International Classification of Diseases (ICD-10). These criteria help in identifying specific behavioural patterns and developmental challenges associated with autism.

4. What does the assessment process for autism involve?

The assessment process for autism involves a series of interviews, observations, and standardized tests to evaluate various developmental areas, social communication skills, and repetitive behaviours. The assessment team will gather information from parents, caregivers, and other relevant individuals to gain a comprehensive understanding of the individual’s behaviour and developmental history.

5. How does getting diagnosed for autism relate to the NDIS journey?

Getting diagnosed for autism is an essential step in the NDIS journey as it provides evidence of the condition and supports the eligibility process for NDIS funding and support. A formal diagnosis helps demonstrate the impact of the disability on the individual’s daily life and functioning, guiding the development of an appropriate NDIS support plan.

6. Can Succeed Healthcare Solutions assist with the diagnostic process?

At Succeed Healthcare Solutions, our team of experienced allied health professionals can play a crucial role in the diagnostic process for conditions like autism. We offer comprehensive assessments and evaluations to provide a thorough understanding of your or your child’s developmental needs. Our assessments are tailored to support the NDIS journey, ensuring you receive the necessary support and resources to achieve your goals.

7. What should I do after receiving a diagnosis for autism?

Once you receive a diagnosis for autism, you can contact the National Disability Insurance Agency (NDIA) to apply for NDIS access. An NDIS planner or Local Area Coordinator (LAC) will guide you through the process of creating an individualised support plan based on your specific needs and goals.

Feel free to reach out to us at Succeed Healthcare Solutions for expert guidance and support in your NDIS journey. We are here to assist you with any questions or concerns you may have regarding assessments, support plans, and the services we offer.

Can Occupational Therapists (OTs) Conduct ADOS Assessments?

1. What is an ADOS assessment?

ADOS stands for “Autism Diagnostic Observation Schedule.” It is a standardised assessment tool used to help diagnose autism spectrum disorders (ASD) and evaluate social communication and interaction skills in individuals suspected of having autism.

2. Can Occupational Therapists (OTs) conduct ADOS assessments?

Yes, according to the ADOS manual, Occupational Therapists are qualified to administer the ADOS assessment. However, it is important to note that OTs cannot provide a formal diagnosis of autism based solely on the ADOS results. The purpose of the assessment, when conducted by an OT, is to gather valuable information about an individual’s social communication and interaction skills to assist in treatment planning and intervention strategies.

3. What is the role of Occupational Therapists in the assessment process?

Occupational Therapists play a crucial role in the overall assessment process for individuals suspected of having autism. They can contribute their expertise in evaluating sensory processing, fine and gross motor skills, adaptive behaviors, and daily living skills. The results from assessments conducted by OTs are used to inform treatment planning and develop individualised intervention plans.

4. Who can provide a formal diagnosis of autism?

A formal diagnosis of autism is typically provided by qualified professionals such as clinical psychologists, paediatricians, or child psychiatrists. They use a comprehensive approach, including the results of various assessments, observations, and interviews, to confirm the presence of autism spectrum disorder.

5. How can Succeed Healthcare Solutions assist with autism assessments?

At Succeed Healthcare Solutions, our team includes skilled Occupational Therapists who are qualified to conduct ADOS assessments. While OTs cannot provide a formal diagnosis, the information gathered from these assessments is valuable in treatment planning and intervention strategies. We work closely with other qualified professionals, such as clinical psychologists and paediatricians, to ensure a comprehensive evaluation and appropriate diagnosis when needed. Our collaborative approach ensures that individuals with autism receive the best possible care and support tailored to their unique needs and goals.

If you have any specific concerns or questions about autism assessments and how our team can assist you, please don’t hesitate to contact us. We are committed to providing exceptional care and support to individuals with autism and their families throughout their developmental journey.

What is Neuroaffirming?

1. What is Neuroaffirming?

Neuroaffirming is an approach that emphasises understanding and accepting neurodiversity, which refers to the natural variation in human brains and neurocognitive functioning. It is a philosophy that recognises and values the different ways individuals think, process information, and experience the world, including those with neurodevelopmental conditions like autism, ADHD, and other neurological differences.

2. How does Neuroaffirming differ from a medical or deficit-based approach?

Neuroaffirming differs significantly from a medical or deficit-based approach, which often focuses on viewing neurological differences as disorders or deficits to be fixed or normalised. In contrast, Neuroaffirming embraces the idea that neurological diversity is a natural part of the human experience and celebrates the unique strengths and perspectives that individuals with diverse brains can bring to society.

3. What are the key principles of Neuroaffirming?

The key principles of Neuroaffirming include:

• Acceptance: Recognising and accepting individuals for who they are, embracing their neurocognitive differences, and understanding that their experiences are valid and valuable.

• Empowerment: Promoting self-determination and empowering individuals to make choices and decisions that align with their preferences and needs.

• Support: Providing appropriate support and accommodations to help individuals with diverse neurocognitive profiles thrive in various environments.

• Respect: Respecting individual autonomy and agency, ensuring that decisions about their lives are made collaboratively and with their best interests in mind.

• Advocacy: Advocating for inclusive and accessible environments that celebrate neurodiversity and promote equal opportunities for all.

4. How does Neuroaffirming benefit individuals with neurodivergent traits?

Neuroaffirming provides a supportive and understanding environment where individuals with neurodivergent traits can feel accepted, valued, and celebrated for their unique perspectives and abilities. This positive approach can enhance self-esteem, promote personal growth, and foster a sense of belonging.

5. How can Neuroaffirming be applied in various settings?

Neuroaffirming can be applied in educational settings, workplaces, healthcare settings, and within families and communities. Embracing Neuroaffirming practices involves creating inclusive environments, offering flexible accommodations, and promoting open communication and collaboration.

6. How can Succeed Healthcare Solutions promote Neuroaffirming practices?

At Succeed Healthcare Solutions, we are committed to promoting Neuroaffirming practices in our services and interactions with individuals with diverse neurocognitive profiles. Our team of allied health professionals understands the importance of recognising and respecting neurodiversity. We tailor our interventions and support to meet the individual needs of our clients, ensuring that they receive compassionate, person-centred care that celebrates their unique strengths and abilities.

If you have any questions or wish to learn more about our Neuroaffirming approach and how we can support individuals with neurodivergent traits, please don’t hesitate to reach out to us. We are here to provide guidance and assistance to help individuals and their families thrive in their unique neurocognitive journeys.

Understanding Autism: A Neurodiversity Perspective

At Succeed Healthcare Solutions, we value neurodiversity and embrace the unique strengths and perspectives of individuals with autism. Here are some commonly asked questions about autism, answered from a neuroaffirming standpoint:

1. What is Autism? Autism is a natural neurological variation, a part of the diverse human experience. It is characterised by differences in communication, social interaction, and sensory processing. Rather than viewing autism as a disorder, we recognise it as a distinct way of processing information and engaging with the world.

2. What Causes Autism? The exact causes of autism are not fully understood, but it is believed to arise from a combination of genetic, environmental, and developmental factors. It is essential to recognise that autism is not caused by parenting style or external factors.

3. How Does Autism Affect Individuals? Autism affects individuals differently, and there is a broad spectrum of experiences. Some may have challenges in social interactions or communication, while others may have strengths in specific areas like pattern recognition, creativity, or attention to detail.

4. Is Autism a Disability? While autism may present challenges in certain environments, it is not inherently a disability. Instead, it represents a different way of processing information and navigating the world. At Succeed Healthcare Solutions, we focus on supporting individuals in maximising their strengths and fulfilling their goals.

5. How Can Succeed Healthcare Solutions Help Individuals with Autism? At Succeed Healthcare Solutions, we offer a range of services tailored to the unique needs of neurodiverse individuals. Our neuroaffirming approach promotes understanding, acceptance, and respect for each person’s individuality. We provide support in areas such as social skills, sensory modulation, communication, and emotional well-being, while valuing the strengths and abilities of each individual.

6. Can Autism Be Cured? Autism is not a condition that requires curing. Rather than seeking a cure, we aim to create inclusive environments that accommodate neurodiversity and celebrate the diverse contributions of individuals with autism.

7. How Can I Support Someone with Autism? Supporting someone with autism involves understanding and accepting their unique strengths and challenges. Empathy, patience, and effective communication play key roles in building positive relationships. Providing opportunities for self-expression, advocating for inclusive spaces, and promoting neuroaffirming practices are valuable ways to support neurodiverse individuals.

At Succeed Healthcare Solutions, we are dedicated to empowering individuals with autism and their families, promoting self-advocacy, and fostering a sense of belonging in a neurodiverse world. We celebrate the diversity of minds and are committed to creating a supportive and inclusive community. If you have any questions or would like to learn more about our services, please feel free to reach out to us. We are here to listen, support, and work together towards growth and success.

Why Does the DSM (Diagnostic and Statistical Manual of Mental Disorders) Not Use Neuroaffirming Terminology?

1. What is the DSM, and why is it significant in mental health and neurodevelopmental assessments?

The DSM, short for the Diagnostic and Statistical Manual of Mental Disorders, is a widely used classification system published by the American Psychiatric Association. It provides criteria for the diagnosis of various mental health conditions, including neurodevelopmental disorders like autism, ADHD, and intellectual disabilities. The DSM is an essential tool used by clinicians, researchers, and mental health professionals for consistent and standardized diagnosis and treatment planning.

2. What is Neuroaffirming terminology, and why is it different from the DSM?

Neuroaffirming terminology is an approach that emphasises understanding and accepting neurodiversity, recognising and valuing the unique ways individuals with diverse neurocognitive profiles think, process information, and experience the world. It focuses on celebrating the strengths and capabilities of individuals with neurological differences and avoiding pathologising language.

The DSM, on the other hand, follows a medical and diagnostic framework, using specific diagnostic criteria to classify mental health conditions, including neurodevelopmental disorders. It uses standardized terminology to provide a consistent and objective framework for diagnosis and treatment.

3. Why does the DSM not use Neuroaffirming terminology?

The DSM does not use Neuroaffirming terminology primarily because it follows a medical and diagnostic model based on scientific research and clinical consensus. Its primary goal is to provide a standardized and reliable system for diagnosing and treating mental health conditions, including neurodevelopmental disorders. While the DSM aims to be sensitive to cultural and societal changes, it is designed to use clear and specific language to ensure consistency and accuracy in diagnoses.

4. What are the benefits of the DSM’s approach in diagnosing neurodevelopmental disorders?

The DSM’s approach in diagnosing neurodevelopmental disorders offers several benefits:

• Standardisation: Using specific criteria ensures consistent diagnoses across different clinicians and settings.

• Research and Treatment: The DSM’s framework allows for meaningful research and effective treatment strategies for individuals with neurodevelopmental disorders.

• Access to Services: Clear diagnostic criteria help individuals access appropriate services and support, including educational accommodations and therapeutic interventions.

5. How can a Neuroaffirming approach complement the DSM’s diagnostic process?

While the DSM follows a diagnostic framework, a Neuroaffirming approach can complement the diagnostic process by providing a supportive and understanding environment for individuals and their families. A Neuroaffirming approach emphasises the acceptance and celebration of neurodiversity, promoting the well-being and self-esteem of individuals with neurodevelopmental differences. It can be implemented in conjunction with the DSM’s diagnostic criteria to create a comprehensive and person-centred approach to assessment and intervention.

6. How does Succeed Healthcare Solutions incorporate Neuroaffirming principles in its services?

At Succeed Healthcare Solutions, we value and respect the diverse neurocognitive profiles of our clients. While adhering to the diagnostic guidelines, our team of allied health professionals embraces a person-centred and compassionate approach in our services. We aim to understand and celebrate the unique strengths and abilities of individuals with neurodevelopmental differences, creating a supportive and affirming environment that empowers them to thrive in their individual journeys. Our goal is to provide exceptional care, tailored interventions, and comprehensive support for our clients and their families throughout their developmental and mental health journey.

Why Would Neuroaffirming Clients Access NDIS Funding?

1. What is the NDIS, and how does it relate to Neuroaffirming clients?

The NDIS, or National Disability Insurance Scheme, is an Australian government initiative that provides funding and support to individuals with disabilities, including those with neurodivergent traits. Neuroaffirming clients, who embrace the philosophy of recognising and celebrating neurodiversity, may seek NDIS funding to access a range of services and supports that align with their unique needs and goals.

2. How can NDIS funding benefit Neuroaffirming clients?

NDIS funding can benefit Neuroaffirming clients in several ways:

• Tailored Support: NDIS funding allows for personalised support plans that are designed to meet the specific needs and strengths of the individual. It supports the principles of Neuroaffirming by recognising and respecting the unique abilities and challenges of each person.

• Inclusive Services: The NDIS provides access to a wide range of services, including therapy, support workers, assistive technology, and more. These services can be chosen based on the client’s preferences and goals, promoting a sense of autonomy and empowerment.

• Community Engagement: NDIS funding can facilitate participation in community activities and social inclusion opportunities, fostering a sense of belonging and connection.

• Support for Families: Families of Neuroaffirming clients may also benefit from NDIS funding, as it can provide respite care and other supports to help caregivers in their roles.

3. How does the NDIS align with Neuroaffirming principles?

While the NDIS operates within a framework of disability support and funding, it can align with Neuroaffirming principles by promoting individual choice, autonomy, and respect. By offering personalised plans and allowing clients to access services that resonate with their unique needs and identities, the NDIS can support Neuroaffirming clients in their developmental journey.

4. Are there any challenges or considerations for Neuroaffirming clients accessing NDIS funding?

While NDIS funding can be highly beneficial, some Neuroaffirming clients may face challenges related to the application and planning process. It is essential to work with experienced allied health professionals and NDIS support coordinators who understand Neuroaffirming principles and can assist in developing a person-centred plan that aligns with the client’s values and goals.

5. How can Succeed Healthcare Solutions assist Neuroaffirming clients with NDIS funding?

At Succeed Healthcare Solutions, we are committed to providing support and guidance to Neuroaffirming clients in their NDIS journey. Our team of allied health professionals understands the importance of embracing neurodiversity and creating individualised support plans. We can assist in navigating the NDIS application and planning process, ensuring that clients receive the necessary supports and services that align with their Neuroaffirming values and aspirations.

If you have any questions or require assistance with NDIS funding and support, please do not hesitate to contact us. We are here to advocate for your needs and help you access the services that empower you to thrive in your unique journey.

How Might Neuroaffirming Principles Affect Caregivers of Neurodivergent Individuals?

At Succeed Healthcare Solutions, we understand that embracing neuroaffirming principles can have a meaningful impact on both neurodivergent individuals and their caregivers. While neuroaffirming principles focus on celebrating neurodiversity and promoting inclusivity, it’s essential to acknowledge that caregivers may experience a range of emotions and challenges on this journey. We approach this topic with sensitivity and a pragmatic outlook, recognising the uniqueness of each caregiver’s experience.

1. Embracing Neurodiversity:

Neuroaffirming principles emphasise the acceptance and celebration of neurodiversity, valuing the unique strengths and abilities of neurodivergent individuals. For some caregivers, this can be a positive and empowering experience, fostering a deeper understanding and connection with their loved one’s neurocognitive profile.

2. Navigating Unfamiliar Territory:

For caregivers who are new to the concept of neuroaffirming, there may be a period of adjustment and learning. Understanding and embracing neurodiversity may require time and patience, as caregivers explore the best ways to support their loved ones within this framework.

3. Societal Perspectives and Challenges:

Neurodivergent individuals and their caregivers may face challenges in societal contexts where neurodiversity is not widely understood or accepted. Advocating for neuroaffirming approaches may lead to a sense of estrangement from societal norms. However, it can also be an opportunity to create positive change and raise awareness about neurodiversity.

4. Balancing Personal Coping Strategies:

Every caregiver develops unique coping strategies to manage the demands of caregiving. Incorporating neuroaffirming principles into their approach may require adaptation, and some caregivers may navigate a period of adjustment while finding a balance between their existing strategies and the new approach.

5. Seeking Support and Resources:

We encourage caregivers to seek support and connect with other individuals who share similar experiences. Accessing supportive resources, workshops, and support groups can provide valuable insights and practical guidance on incorporating neuroaffirming principles into caregiving.

6. A Compassionate and Inclusive Environment:

At Succeed Healthcare Solutions, we strive to create a compassionate and inclusive environment for all our clients, including caregivers. We value open communication and are here to provide guidance and support throughout your journey. Our allied health professionals are committed to understanding your unique needs and helping you navigate the challenges and opportunities that arise when embracing neuroaffirming principles.

By embracing neuroaffirming principles in a sensitive and pragmatic manner, we aim to empower caregivers and foster a supportive and understanding environment for neurodivergent individuals. Our focus is on celebrating neurodiversity and promoting positive, person-centred outcomes for all our clients and their families. If you have any questions or need support in your caregiving journey, please don’t hesitate to reach out to us. We are here to listen, support, and collaborate with you on this path.

Support Services and Resources for Clients and Caregivers with Autism

At Succeed Healthcare Solutions, we understand the significance of providing comprehensive support services and external resources for individuals with autism and their caregivers. Our commitment to empowering our clients extends beyond our therapy sessions. Here are some external resources available in Brisbane to assist individuals with autism and their families:

1. Autism Queensland:

Website: www.autismqld.com.au

Autism Queensland is a reputable organization that offers a range of services and support for individuals with autism and their families. They provide early intervention programs, therapy services, education, workshops, and resources to enhance the well-being and development of individuals on the autism spectrum.

2. Little Learners:

Website: www.autismpartnership.com.au/autism-programs-and-services/little-learners/. They provide evidence-based programs to improve communication, social skills, and adaptive behaviours. Little Learners also offers support services for families to navigate the journey of autism.

3. Autism Hub and Reading Centre:

Website: www.autismhub.qld.gov.au

The Autism Hub and Reading Centre is a valuable online resource with a wealth of information and educational materials related to autism. It offers resources for educators, parents, and professionals, including webinars, toolkits, and research articles.

4. Positive Partnerships:

Website: www.positivepartnerships.com.au

Positive Partnerships is an initiative that supports the education of students on the autism spectrum. They provide workshops and resources to help parents, caregivers, and educators build positive and inclusive learning environments.

5. Asperger Services Australia:

Website: www.asperger.asn.au

Asperger Services Australia focuses on providing support and resources specifically for individuals with Asperger’s syndrome, which is a form of autism. They offer support groups, workshops, and information to help those with Asperger’s navigate various life challenges.

6. Brisbane City Council Libraries:

Website: www.brisbane.qld.gov.au/libraries

Brisbane City Council libraries provide a variety of resources, including books, DVDs, and online materials on autism. They often host autism-friendly events and workshops suitable for families and individuals on the spectrum.

7. Support Groups:

Joining local support groups can provide opportunities for caregivers to connect, share experiences, and learn from others who understand the challenges and joys of raising a child with autism. Many support groups operate within the Brisbane community.

8. Community Centres and Recreation Programs:

Brisbane offers a range of community centres and recreation programs that may offer inclusive activities and support for individuals with autism to engage in social interactions and build life skills.

These external resources complement our services at Succeed Healthcare Solutions, and we encourage families to explore these options to create a holistic support network for individuals with autism. Our team is always available to assist and guide you in accessing these resources and making informed decisions that best suit your unique needs and goals. Together, we can create a supportive environment where individuals with autism can thrive and lead fulfilling lives.

Will a Parent or Carer Need to Care for Their Child When They Grow Into an Adult?

At Succeed Healthcare Solutions, we understand that families may have concerns about the future care and support of their child with special needs as they transition into adulthood. Our approach is centred around empowering individuals to become more independent and capable of managing various aspects of their lives.

Supporting Independence: Throughout our therapy programs and services, we focus on equipping young people with the necessary skills and strategies to become more independent in their daily lives. We work on building essential life skills, social skills, and self-care abilities that promote greater self-reliance and autonomy.

Transition Planning: As participants reach adulthood, we collaborate with families and other support networks to create effective transition plans. These plans consider the young person’s goals, preferences, and needs as they move into adulthood. Our goal is to ensure a smooth and successful transition into independent living and community engagement.

Tailored Support: We understand that each individual’s journey is unique, and we tailor our support to suit their specific requirements. We consider their strengths, challenges, and aspirations to develop a plan that fosters their growth and self-sufficiency.

Community Engagement: Our therapy programs emphasise community engagement, allowing participants to develop social connections, form friendships, and access resources within their community. This active involvement in the community can contribute to a more inclusive and supportive environment.

Empowering Families: We recognize the significance of family involvement in the ongoing care and support of individuals with special needs. We work closely with families to ensure they have the resources, information, and support needed to continue assisting their loved one’s development and well-being.

Creating a Lifelong Impact: Our aim is to make a positive impact that extends beyond therapy sessions. By fostering independence and providing opportunities for personal growth, we aspire to equip young people with the tools they need to lead fulfilling and purposeful lives.

While we cannot predict the future, our dedication to empowering individuals with special needs prepares them to navigate the challenges and opportunities that arise in adulthood. At Succeed Healthcare Solutions, we are committed to supporting families on this journey and striving to create a brighter and more promising future for every individual we serve.

At Succeed Healthcare Solutions, we understand that every child is unique, and their educational needs and preferences may vary. Some children with autism may thrive in mainstream schools, while others may find autism-specific schools or special schools better suited to their learning style and individual requirements. We respect and support the choices made by families and their children regarding their educational path.

Mainstream Schools: For some children with autism, attending a mainstream school can be a positive and enriching experience. Inclusion in a regular classroom setting can promote social interaction, peer relationships, and a sense of belonging. Our team collaborates with schools to provide necessary support and accommodations to ensure a successful and inclusive learning environment.

Autism-Specific Schools: Autism-specific schools are designed to cater specifically to the needs of children with autism. These schools often provide specialised teaching methods, smaller class sizes, and a sensory-friendly environment. For some children, these schools may offer a more tailored approach to address their unique challenges and learning styles.

Special Schools: Special schools cater to a diverse range of students with various disabilities and learning needs. These schools have a dedicated team of educators and support staff who are experienced in working with children with diverse abilities. Special schools can offer a supportive and nurturing environment for children who may benefit from a more individualised and structured approach to learning.

Personalised Recommendations: At Succeed Healthcare Solutions, we work closely with families to understand their child’s strengths, challenges, and preferences. Our team provides personalised recommendations and support, taking into account the child’s specific needs and goals. We respect the choices made by families and collaborate with them to create a comprehensive support plan that aligns with their educational choices.

Ongoing Support: Whether a child attends a mainstream school, autism-specific school, or special school, our commitment to supporting their growth and development remains constant. Our therapy services are designed to complement and enhance the educational experience, promoting skill development, communication, social interactions, and overall well-being.

Flexible and Understanding: Our team of professionals is flexible and understanding, recognising that each child’s educational journey is unique. We provide ongoing support, guidance, and strategies to help children succeed academically and emotionally, regardless of their chosen educational setting.

Advocacy and Collaboration: We actively advocate for the needs of children with autism and collaborate with schools to ensure that they have the resources and knowledge to support their students effectively. Our aim is to create a positive and supportive learning environment that empowers children with autism to reach their full potential.

In summary, at Succeed Healthcare Solutions, we acknowledge and support the diverse educational choices made by families for their children with autism. Our focus is on providing personalised and comprehensive support, regardless of the educational setting, to help children achieve their goals and thrive in their educational journey.

Payment Policies and NDIS Compliance

Q: Why does Succeed Healthcare Solutions require payment on the day of service? Is it legal under NDIS guidelines?

At Succeed Healthcare Solutions, we believe in providing transparent and efficient services to our clients, which is why we request payment on the day of service. While this may raise questions regarding NDIS guidelines, we assure you that our payment policy adheres to all relevant regulations and requirements.

Reasons for Payment on the Day:

1. Streamlined Services: Requesting payment on the day of service allows us to streamline our administrative processes and focus on delivering the best possible care to our clients. This enables us to maintain a responsive and client-centred approach to therapy.
2. Sustainable Operations: As a service provider, we rely on prompt payment to sustain our operations and continue offering high-quality therapy services. This ensures that we can consistently meet the needs of our clients and maintain a stable and reliable service.
3. Equitable Access: By collecting payment on the day, we can ensure equitable access to our services for all clients, regardless of their funding source. This approach allows us to offer our services to a broader range of individuals and support a diverse community of clients.

NDIS Compliance:

While our payment policy requires payment on the day, we are fully compliant with NDIS guidelines and regulations. The National Disability Insurance Scheme (NDIS) recognises that service providers may have different payment arrangements, and payment on the day is considered a valid practice.

NDIS Participants and Payment Options:

For NDIS participants, we offer multiple payment options, including utilising the secure credit card payment system called Medipass/Tyro. Through this platform, clients can conveniently process payments on the day of service, ensuring a seamless and efficient experience.

NDIS Participants and Invoicing:

For participants who have plan-managed or self-managed NDIS plans, we can issue invoices directly to them or their plan manager. These invoices are typically paid within 2-3 days through our preferred plan managers, ensuring timely payment for our services.

At Succeed Healthcare Solutions, we strive to provide accessible and reliable therapy services to our valued clients. Our payment policies align with NDIS guidelines, and we remain committed to delivering exceptional care and support to all individuals we serve. If you have any questions or concerns about our payment process, please don’t hesitate to reach out to our friendly team for assistance.

Payment Options for NDIS Participants

Q: How can I pay on the day of service if I am an NDIS participant?

At Succeed Healthcare Solutions, we offer a flexible payment process that allows NDIS participants to pay on the day of service using two convenient options:

1. Preclaim from NDIS (Self-Managed Clients):

If you are a self-managed NDIS participant, you have the option to preclaim from the NDIS. Here’s how it works:

• Prior to your scheduled appointment, we will send you an invoice for the upcoming service.
• You can then submit this invoice to the NDIS for pre-approval and payment.
• On the day of your appointment, you can pay for the service.

2. Pay on the Day (Claiming from NDIS):

For NDIS participants who prefer to pay on the day of service and be reimbursed after the appointment, we also offer the option to pay directly at the time of the appointment. Here’s how it works:

• On the day of your appointment, you can pay for the service.
• After the appointment, we will provide you with an invoice/receipt and any necessary documentation for claiming the cost of the service from the NDIS.
• You can then submit the invoice and documentation to the NDIS for reimbursement, and the NDIS will process the claim accordingly.

Please Note:

It’s important to ensure that you have sufficient funds available in your NDIS plan to cover the cost of the service. If you have any questions or need assistance with the payment process, our friendly team is here to help.

At Succeed Healthcare Solutions, we strive to provide flexible and convenient payment options to make your experience with us as smooth as possible. If you have any specific payment preferences or requirements, please feel free to discuss them with us, and we will do our best to accommodate your needs.

Appointments Outside of School Hours

Do you offer appointments outside of school hours?

At Succeed Healthcare Solutions, we understand the importance of providing a convenient and flexible service to meet the needs of our clients and their families. We are committed to offering appointments outside of school hours, allowing young people to receive the support they require without disrupting their school routines.

Allied Health Assistant Appointments: Our dedicated Allied Health Assistants are available to see participants for therapy sessions outside of school hours from Mondays to Saturdays. This ensures that therapy plans can be carried out effectively at times that are most suitable for the individual and their family.

Therapists Appointments: Our experienced Therapists also offer appointments outside of school hours to accommodate busy schedules. Specifically, they are available on Wednesdays until 7.30 pm and Saturdays until 4.30 pm. Additionally, other weekdays’ appointments can be negotiated, with availability until 5.30 pm, particularly for group sessions.

Telehealth Appointments: For added flexibility, we also provide telehealth appointments with therapists after school hours. These appointments can be arranged on a case-by-case basis for “one-off” sessions, allowing individuals to access support conveniently from the comfort of their homes.

At Succeed Healthcare Solutions, our aim is to ensure that therapy services are accessible and inclusive for everyone. We are dedicated to providing quality care, and our team is committed to working collaboratively with clients and their families to find suitable appointment times that best meet their needs. If you have any questions or wish to schedule an appointment, please don’t hesitate to contact us. We are here to support you on your journey towards success and well-being.

 

 

My young person doesn’t want to attend therapy. Can they still participate?

At Succeed Healthcare Solutions, we understand that getting young people to engage in therapy can sometimes be challenging, especially for teenagers and young adults who may have a greater sense of autonomy. We believe in creating a positive and empowering experience for our participants, and that includes offering services that are enjoyable and meaningful to them.

Young Children (Kinder and Primary School Aged): For younger children who may not fully comprehend the long-term implications of their decisions, we work closely with parents to make the process easier. Our approach involves offering services that young people genuinely want to attend. We have carefully designed our clubs and therapy sessions to be fun, engaging, and tailored to their interests. Our club members often look forward to our sessions and are genuinely disappointed if they are unable to attend. We aim to create an environment where young participants feel excited and motivated to join us.

Teens and Young Adults: We recognise the importance of voluntary participation for teenagers and young adults. If your teen or young adult is not voluntarily motivated to participate in our programs, we will not proceed with offering the service. Instead, we will take the time to assess their needs and interests, and explore other service options that they may find more beneficial and appealing. We believe that genuine interest and willingness to learn and make friends are crucial for a successful therapy journey. If we find that another type of service or service provider may better suit their current needs and preferences, we will provide appropriate recommendations and guidance.

At Succeed Healthcare Solutions, our mission is to ensure that our participants have a positive and fulfilling experience on their therapeutic journey. We are committed to tailoring our services to each individual’s unique interests and goals, promoting voluntary participation, and fostering a supportive and encouraging environment. We work collaboratively with families to find the best-fit approach for each young person to maximise their potential for growth and success.

If you have any concerns or questions about your young person’s participation in our programs, please feel free to discuss them with our team. We value open communication and aim to support you and your young person on their path to achieving their full potential.

Does Telehealth Work? I Had Mixed Results During COVID.

Absolutely, telehealth can be an effective and valuable mode of delivering healthcare services, including therapy, assessment, and support. However, individual experiences during COVID may have varied due to various factors. Let’s explore the benefits and considerations of telehealth to understand its effectiveness:

1. Benefits of Telehealth:

• Convenience and Accessibility: Telehealth allows clients to access healthcare services from the comfort of their homes, eliminating the need for travel and reducing time constraints.

• Flexible Scheduling: Telehealth offers greater flexibility in scheduling appointments, accommodating busy schedules and time zone differences.

• Continuity of Care: During challenging times like the COVID-19 pandemic, telehealth ensured the continuity of healthcare services when in-person options were limited.

• Privacy and Comfort: Telehealth sessions provide a private and comfortable setting for clients to engage in therapy or consultations.

• Increased Reach: Telehealth expands access to healthcare services for individuals in remote areas or those with mobility challenges.

2. Considerations for Mixed Results:

• Adaptation Period: As with any new approach, there might be an adaptation period for both clients and therapists to become comfortable with telehealth technology and communication methods.

• Technology Reliability: Internet connectivity, audio, or video issues may impact the quality of telehealth sessions, leading to mixed experiences.

• Therapist-Client Relationship: Establishing a strong therapeutic relationship is vital for effective therapy. Some clients may find it challenging to build rapport through virtual interactions.

• Suitability for Different Services: While telehealth is suitable for many services, some therapies or assessments may require in-person interactions for a comprehensive evaluation.

3. Success Factors for Telehealth:

• Qualified Professionals: Working with experienced and trained healthcare professionals who are skilled in delivering telehealth services enhances the effectiveness of the sessions.

• Client Engagement: Active participation and engagement from clients contribute to successful telehealth outcomes.

• Technological Support: Having access to reliable technology and technical support can ensure smoother telehealth experiences.

• Regular Communication: Open and regular communication between clients and therapists helps address any concerns and optimise telehealth sessions.

4. Our Commitment:

At Succeed Healthcare Solutions, we are dedicated to providing high-quality telehealth services. While telehealth can be an effective option, we understand the importance of personalised care. Our team of qualified therapists is committed to tailoring our services to meet individual needs and preferences, ensuring a positive therapeutic experience.

If you have had mixed results during COVID with telehealth or have any specific concerns, we encourage you to discuss them with us. Your feedback is valuable, and we are continually striving to enhance our telehealth services to deliver the best possible care and support to you.

Using Zoom for Telehealth

1. What is Zoom Telehealth?

Zoom Telehealth is a secure and user-friendly platform that enables us to provide virtual healthcare services to our clients. It allows us to conduct telehealth sessions, therapy, assessments, and consultations remotely, ensuring continuity of care regardless of physical location.

2. Is Zoom a Secure Platform for Telehealth?

Yes, Zoom takes privacy and security seriously, and we have implemented measures to ensure the confidentiality of your sessions. Our Zoom telehealth sessions are conducted using encryption protocols, password protection, and waiting room features to control access. We also follow best practices to safeguard your personal information during virtual interactions.

3. How Do I Join a Telehealth Session on Zoom?

Joining a telehealth session on Zoom is simple. Once your appointment is scheduled, you will receive a secure link or meeting ID from our team. At the scheduled time, click on the link or enter the meeting ID in the Zoom application or web browser to join the session. You may also need to enter the provided password to ensure additional security.

4. Do I Need Special Equipment to Access Zoom Telehealth Sessions?

Accessing Zoom telehealth sessions is straightforward and can be done using a computer, tablet, or smartphone with a reliable internet connection. No special equipment is required. However, using a device with a camera and microphone enhances the interactive nature of the session.

5. Is Zoom Telehealth Easy to Use?

Yes, Zoom Telehealth is designed to be user-friendly and intuitive. Once you join a session, our experienced healthcare professionals will guide you through the process and make sure you are comfortable with using the platform. If you have any questions or need assistance, our support team is always available to help.

6. What if I Experience Technical Difficulties During a Zoom Telehealth Session?

Technical difficulties may occasionally occur during virtual sessions. In such cases, our team will work with you to resolve any issues promptly. If the problem persists, we can explore alternative communication methods or reschedule the session for a more convenient time.

7. Is Zoom Telehealth as Effective as In-Person Sessions?

Many studies have shown that telehealth can be just as effective as in-person sessions for various healthcare services, including therapy and assessments. Zoom Telehealth enables us to maintain a strong therapeutic relationship and deliver personalised care while ensuring your safety and convenience.

At Succeed Healthcare Solutions, we are committed to providing high-quality telehealth services through Zoom. Your well-being and satisfaction are our top priorities, and we strive to make your virtual healthcare experience as seamless and beneficial as possible. If you have any specific concerns or questions about Zoom Telehealth, please feel free to contact us, and our team will be glad to assist you.

What Are Some Options If There Are Sound or Audio Issues During a Zoom Telehealth Session?

We understand that technical issues can occasionally arise during Zoom telehealth sessions. If you encounter sound or audio problems, there are several troubleshooting options you can try to resolve the issue:

1. Check Your Audio Settings:

• Ensure that your device’s volume is turned up and not muted.
• Verify that your microphone is working correctly and not muted within the Zoom application.

2. Test Your Audio Before the Session:

• Before joining the telehealth session, use Zoom’s built-in audio test feature to check your microphone and speakers.

3. Use Headphones or Earphones:

• Using headphones or earphones can often improve audio quality and minimise background noise.

4. Restart Your Device:

• Sometimes, restarting your computer, tablet, or smartphone can resolve sound-related issues.

5. Adjust Zoom Audio Settings:

• During the session, you can click on the up arrow next to the microphone icon in Zoom to access audio settings. Adjust the microphone and speaker settings if needed.

6. Switch to a Different Device:

• If you have access to another device, such as a smartphone or tablet, you can try switching to see if the issue persists.

7. Check Your Internet Connection:

• Poor internet connectivity can cause audio problems. Ensure you have a stable and strong internet connection.

8. Try Dialling In:

• If the audio issues persist, you can try dialling into the Zoom session using a phone for audio and continue the video portion on your computer or device.

9. Contact Technical Support:

• If you have exhausted the above options and the audio issue persists, don’t hesitate to contact Succeed Healthcare Solutions support team for assistance.

10. Consider Rescheduling:

• If the audio problem significantly hinders the telehealth session’s effectiveness, rescheduling the appointment for a more suitable time might be an option.

We want to ensure your telehealth experience is as smooth and effective as possible. If you encounter any technical difficulties during the session, please don’t hesitate to let us know. Our team is here to assist you and explore alternative communication methods if necessary. Your well-being and progress are our priorities, and we are dedicated to providing you with the best possible care during our Zoom telehealth sessions.

Videoconference for Carer Education Package Sessions

Why do we conduct the first two Carer Education Package Sessions via videoconference instead of phone or in-person?

At Succeed Healthcare Solutions, we prioritise providing the best possible support and service to our clients and their families. Conducting the initial two Carer Education Package Sessions via videoconference offers several valuable benefits that enhance the overall experience and effectiveness of the sessions.

1. Visual Interaction and Engagement: Videoconference allows for face-to-face interaction between our therapists and carers. This visual engagement enables a more personal and meaningful connection, fostering a sense of understanding and trust. Non-verbal cues and expressions play a vital role in communication, and video allows us to pick up on these cues, ensuring effective communication during the sessions.

2. MEYA Assessment and Goal Setting Guidance: The initial sessions involve the UCLA Modular Evidence-Based Practices for Youth with Autism (MEYA) assessment, a crucial process to gain insight into the individual’s strengths and challenges. Conducting this assessment via videoconference ensures that carers have a comprehensive understanding of the assessment process, and our therapists can provide clear guidance and support throughout.

3. Positive Behaviour Support Planning: During the videoconference sessions, our therapists can actively engage with carers in creating positive behaviour support plans. This collaborative approach empowers carers with the knowledge and tools to effectively support and encourage positive behaviours in their young ones.

4. Flexibility and Convenience: Videoconference sessions offer the flexibility to connect from the comfort of your home or preferred location. This eliminates the need for travel, making it more convenient for carers, especially those with busy schedules.

5. Time Efficiency: Conducting the sessions via videoconference ensures efficient use of time, as there is no need to factor in travel time. This allows us to dedicate more time to meaningful discussions and planning during the sessions.

6. Safety and Accessibility: During the ongoing pandemic or other unforeseen circumstances, videoconference provides a safe and accessible means of receiving support without compromising health or well-being.

While we value in-person interactions and appreciate the significance of phone calls, starting with videoconference sessions for the Carer Education Package allows us to provide comprehensive support while considering practicality and convenience. If you have any questions or concerns about the videoconference sessions, please feel free to discuss them with our team. We are committed to ensuring a positive and beneficial experience for all our clients and their families.

What is MEYA (Modular Evidence-Based Practices for Youth with Autism)?

MEYA, which stands for Modular Evidence-Based Practices for Youth with Autism, is a comprehensive and research-based approach designed to provide effective interventions and support for individuals on the autism spectrum. Developed by the University of California, Los Angeles (UCLA), MEYA offers a range of evidence-based strategies and techniques that address the diverse needs and challenges faced by individuals with autism.

The MEYA program incorporates a combination of evidence-based practices from various intervention models including Social Skills Training, Cognitive-Behavioural Therapy (CBT), and other evidence-based techniques. It is a modular approach, meaning it allows for flexibility in tailoring interventions to meet the unique needs of each individual.

The key principles of MEYA include:

1. Individualised Approach: MEYA recognises that each person with autism is unique, with their strengths, challenges, and preferences. The program is designed to be individualised and person-centred, focusing on the specific goals and needs of the individual.

2. Family-Centred and Collaborative: MEYA involves active participation from parents, caregivers, and other significant individuals in the individual’s life. The goal is to create a collaborative and supportive environment that fosters positive learning experiences and skill development.

3. Positive Reinforcement: MEYA emphasises the use of positive reinforcement to encourage and motivate positive behaviours and skill development. By building on an individual’s strengths and interests, the program aims to promote meaningful and lasting outcomes.

4. Structured and Systematic: MEYA provides a structured and systematic framework for implementing interventions. It helps professionals, such as therapists, educators, and caregivers, to organise and deliver interventions effectively.

At Succeed Healthcare Solutions, we value evidence-based practices and continuously strive to provide the best possible support for individuals with autism. Our team of experienced professionals is trained in MEYA and other evidence-based approaches, allowing us to offer comprehensive and effective services that promote growth, development, and well-being for individuals on the autism spectrum.

If you have any questions or are interested in learning more about our services, please don’t hesitate to contact us. We are here to support you and your loved ones on your journey towards success and positive outcomes.

Why do you use MEYA for clients who do not have autism?

At Succeed Healthcare Solutions, we recognise the versatility and effectiveness of the Modular Evidence-Based Practices for Youth with Autism (MEYA) approach. While originally designed for individuals on the autism spectrum, MEYA’s evidence-based strategies and techniques have proven valuable in addressing a wide range of needs and challenges faced by clients who may not have autism.

The MEYA program encompasses evidence-based practices from various intervention models Social Skills Training, Cognitive-Behavioural Therapy (CBT), and more. These evidence-based techniques are adaptable and can be tailored to meet the individual needs of clients from various backgrounds and with different support requirements.

Key reasons why we use MEYA for clients who do not have autism include:

1. Flexibility and Individualisation: MEYA’s modular nature allows us to customise interventions based on the unique strengths, challenges, and preferences of each client. By individualising the approach, we can effectively address various needs, regardless of the client’s diagnosis.

2. Effective Behaviour Support: The positive reinforcement techniques used in MEYA are beneficial in promoting positive behaviours and skill development for clients with different challenges, not limited to autism.

3. Social Skills Training: MEYA’s social skills training component is valuable for individuals who may experience difficulties in social interactions or need support in building and maintaining relationships.

4. Emotional Regulation and Coping Skills: MEYA offers evidence-based techniques for emotional regulation and coping, which can benefit clients facing emotional challenges.

5. Comprehensive Support: MEYA encompasses a broad range of evidence-based practices that can be utilised to address various areas of concern, promoting holistic support for clients.

6. Proven Effectiveness: The effectiveness of MEYA in promoting positive outcomes for individuals with autism has led us to explore its applicability to other populations, and we have found it to be beneficial for clients with diverse needs.

By utilising MEYA for clients who do not have autism, we ensure that our services are inclusive and tailored to the specific needs of each individual. Our team of trained professionals is skilled in adapting evidence-based practices to suit various clients, fostering positive outcomes and overall well-being.

If you have any questions or would like to learn more about how MEYA can benefit you or your loved ones, please feel free to contact us. We are dedicated to providing comprehensive and effective support to help clients thrive and succeed in their unique journeys.

What is the AAGST (Adolescent/Adult Goal Setting Tool) and why do we use it?

The Adolescent/Adult Goal Setting Tool (AAGST) is a unique and person-centred tool designed to empower neurodivergent individuals, including those on the autism spectrum, to actively engage in the process of setting and prioritising their goals. Unlike standardised tests, the AAGST is a flexible card-sorting method that maximises the individual’s capacity to identify, communicate, and achieve their goals effectively.

Key features of the AAGST:

1. Person-Centred Planning: The AAGST places the individual at the centre of the goal-setting process, allowing them to take an active role in identifying their aspirations and needs.

2. Flexibility and Adaptability: The AAGST’s card-sorting approach provides flexibility, making it suitable for various applications, including NDIS planning, post-school transition planning for students, employment agencies, disability service providers, and therapists supporting adolescents and adults on the autism spectrum.

3. Illustrated Goal Cards: The tool comprises a pack of 75 illustrated goal cards, thoughtfully categorised into nine areas, including social relationships, self-care, study and training, employment, health and fitness, community access, communication, finances, and emotional well-being.

4. Comprehensive Resources: The AAGST includes essential resources such as sorting plates, a “Something Else” card, a goal explanation card, a detailed user manual, a quick-start guide, and a resource booklet. These resources support the goal-setting process and enhance the individual’s understanding and engagement.

By using the AAGST at Succeed Healthcare Solutions, we ensure that our clients, including adolescents and adults on the autism spectrum, have a voice in their support planning and goal achievement. The AAGST empowers them to express their unique aspirations and priorities while facilitating effective communication with their families and support teams.

Our team of dedicated professionals is trained in the effective use of the AAGST, enabling us to provide personalised and goal-oriented services that align with the specific needs and ambitions of each individual. We believe in the power of person-centred planning and the positive impact it has on the lives of our clients.

If you have any questions or would like to learn more about the AAGST and how it can benefit you or your loved ones, please feel free to contact us. We are committed to fostering growth, independence, and well-being through comprehensive and empowering services for neurodivergent individuals.

What if Club Members Don’t Get Along?

At Succeed Healthcare Solutions, we understand that building positive social connections is a crucial aspect of our therapy programs. While we strive to create inclusive and supportive environments, we acknowledge that group dynamics can vary, and conflicts may arise between club members from time to time. Our priority is to ensure that all participants feel safe, respected, and supported during their therapy journey.

Here’s how we address situations where club members may not get along:

1. Open Communication: We encourage open communication among club members to express their feelings and concerns. Our trained therapists facilitate discussions that promote understanding and empathy, helping participants navigate conflicts constructively.

2. Conflict Resolution Skills: As part of our therapy sessions, we incorporate lessons on conflict resolution and social skills development. These skills empower participants to handle disagreements positively and respectfully, fostering a more cohesive group dynamic.

3. Individualised Support: Our therapists are attentive to each participant’s needs and emotions. If any club member experiences difficulties in social interactions, we provide individualised support to help them overcome challenges and build positive relationships.

4. Group Facilitation: Our therapists play an active role in group facilitation. They monitor group dynamics and intervene when necessary to ensure that the therapy environment remains supportive and conducive to learning.

5. Strengths-Based Approach: We focus on highlighting the strengths and positive qualities of each club member. By fostering a strengths-based environment, participants feel valued and supported, which can contribute to more positive interactions.

6. Inclusivity and Respect: We foster an inclusive culture that values diversity and promotes respect for each individual’s unique qualities. Participants learn to appreciate differences and find common ground despite varying interests and backgrounds.

7. Flexible Group Assignments: If necessary, we may reevaluate group dynamics and make adjustments to group assignments to promote better compatibility and enhance social interactions.

8. Parent and Caregiver Involvement: We believe that involving parents and caregivers is essential for successful therapy outcomes. We encourage open communication with families so that together, we can address any challenges that may arise.

At Succeed Healthcare Solutions, we are committed to creating a positive and supportive therapy environment for all participants. Our goal is to help club members develop meaningful connections and grow socially, emotionally, and academically.

If you have any concerns about your child’s experiences in our therapy programs, please do not hesitate to discuss them with our team. We are here to listen, support, and work collaboratively to ensure a rewarding and beneficial therapy journey for your child.

Duration of Club Sessions

At Succeed Healthcare Solutions, we offer a variety of clubs to support the diverse needs and interests of our participants. The duration of our clubs varies depending on the specific program, and we aim to provide flexible and individualised support to meet each young person’s unique requirements.

Here’s an overview of how our club sessions are structured:

1. Ongoing Clubs: Many of our clubs are designed to run for 12 sessions as a default. Following these initial 12 sessions, we conduct a support plan meeting to assess the young person’s progress and determine if additional sessions would be beneficial. In most cases, an additional set of 12 sessions is recommended to further support the participant’s development and growth.

2. Review and Progress: We continuously monitor each young person’s progress during their time in our clubs. After an initial 24 sessions (2 sets of 12 sessions), we review their achievements, challenges, and emerging needs. Based on this evaluation, we may recommend transitioning to a different program within our range of services to target specific areas of development.

3. Personalised Approach: Our approach is individualised and client-centred. We understand that each participant may have unique requirements and goals. As such, the number of sessions can vary based on their progress and evolving needs. Our aim is to ensure that young people receive the support they need for their continued growth and success.

4. Diversified Skill Development: We encourage participants to explore various clubs to develop a range of skills. As young people master certain skills, they can transition to different programs that align with their developmental journey and emerging interests.

Our club sessions are designed to be engaging, enjoyable, and beneficial, providing participants with opportunities to learn and practice valuable skills in a supportive and encouraging environment.

If you have any specific questions about the duration of a particular club or how our services can best support your young person’s growth and development, please feel free to reach out to our team. We are here to guide and assist you in choosing the most suitable programs for your child’s unique needs.

Session Locations

At Succeed Healthcare Solutions, we aim to provide accessible and convenient therapy services to our participants. Our sessions are offered in various locations to cater to the diverse needs and preferences of our clients. Here are the different settings where our sessions run:

1. On-Site Clinic: We have a well-equipped and welcoming clinic where some of our therapy sessions take place. Our clinic is designed to create a comfortable and supportive environment for young people to engage in their therapy journey.

2. Off-Site Venues: We believe in making therapy enjoyable and meaningful for our participants. To achieve this, we conduct many sessions at off-site venues. These venues include exciting places like trampoline parks, ninja warrior courses, and other engaging locations. This approach allows participants to learn and practice skills in real-life settings and have fun while doing so.

3. Community Spaces: Our therapists are flexible and can also deliver sessions in community spaces that are familiar and comfortable for the young person. This includes schools, community centers, or any other location that suits the needs of the participant.

4. Telehealth: In addition to in-person sessions, we also offer telehealth services for those who prefer to receive therapy from the comfort of their home or other suitable locations. Telehealth provides a convenient and accessible option for participants who may face challenges attending in-person sessions.

We believe that offering a diverse range of session locations ensures that our therapy services are inclusive, engaging, and tailored to each individual’s needs. Our goal is to create a positive and enriching therapy experience for our participants, regardless of their location or circumstances.

If you have any specific preferences or requirements regarding session locations, feel free to discuss them with our team. We are committed to providing the best possible service and accommodating the needs of our clients to ensure their therapy journey is successful and enjoyable.

Service Charges

At Succeed Healthcare Solutions, we strive to provide high-quality and engaging services that truly benefit our young participants. We want to address a common question about our service charges and why we calculate them in a certain way.

We understand that some families may wonder why we don’t simply divide the club duration by the number of clients to determine the cost. The answer lies in our commitment to delivering comprehensive and effective therapy that goes beyond the session itself.

Here are some important factors that contribute to our hourly rate:

1. Travel Time and Setup: Many of our fun and interactive services take place off-site from our clinic. As we bring therapy to different locations, we account for travel time and the setup required to ensure everything is ready for a successful session.

2. Reflective Practice and Collaboration: We take pride in our reflective practice and multidisciplinary collaboration. This means we invest time and effort in adjusting therapy plans according to the unique needs of each participant. We believe that tailored and adaptive therapy leads to better outcomes.

3. Documentation: As part of our commitment to delivering quality care, we keep detailed records of each participant’s progress and session outcomes. Proper documentation is essential to track progress and make informed decisions about therapy plans.

4. Family Collaboration: We value open communication with families and often collaborate with them between sessions to discuss therapy matters, progress, and any concerns. This ensures that our therapy is well-coordinated and aligns with the participant’s overall support network.

5. Sustainability: To continue offering the level of service our participants deserve, we must consider all the time and effort invested in delivering comprehensive therapy. Our hourly rate takes into account these various aspects to maintain the high standards of our services.

By factoring in these considerations into our hourly rate, we ensure that our therapy remains effective, engaging, and beneficial to our participants. We are dedicated to making a positive impact in the lives of young people, and our commitment to comprehensive, high-quality therapy is reflected in our pricing approach.

If you have any further questions or would like more information about our services and pricing, please don’t hesitate to contact us. We are here to support you and provide the best possible care for your loved one.