Terms and conditions.

Terms and Conditions of TherapyNow Network

Effective Date: 31 December 2023

Terms & conditions 

Disclaimers 

We provide a service allowing you to obtain personalised, comprehensive assessment and treatment about your health via online assessments and Consultations with an Allied Health Practitioner –AHP (Services). If you require immediate medical attention, contact your treating general practitioner or call 000. 

If you are in doubt about the seriousness of your condition, the appropriateness or effectiveness of using our Services or believe that you, or another person is in an urgent, dangerous or emergency situation, you should not use our Services and instead contact 000 immediately or seek alternative and appropriate medical services. 

As part of our services, our role is limited to providing allied health or nutrition services, referring you to an applicable third party Australian registered AHP, or providing documentation. The health professional may, based on their own judgements, health expertise and assessment of your suitability for such treatments, provide alternative services to you. We are not responsible for, nor do we make any guarantees as to, therapy advice, products or services that a third party (including an Allied Health Provider) may provide you. 

Our Disclosures 

Our complete terms and conditions are contained below, but some important points for you to know before you accept our Terms are set out below: 

1. We will handle your personal information in accordance withour privacy policy, available at https://succeedhealthcare.com.au/privacy-and-cookies-policy/; 
2. Subject to your Consumer Law Rights:

• our aggregate liability for any Liability arising from or in connection with these Terms will be limited to the Fees paid by you to us in respect of the supply of the relevant Services to which the Liability relates; and 
• we will not be liable for you not providing us or a Third-Party Allied Health Practitioner with correct and complete current health and medical information, any negligence or errors made by a Third-Party Allied Health Practitioner, failure to follow any reasonable instructions provided to you by us, Consequential Loss or delays or failures in performance due to Force Majeure Events. 

These Terms does not intend to limit your rights and remedies at law, including any of your Consumer Law Rights. 

1. Acceptance

 1.1 These terms and conditions (Terms) are entered into between Succeed Healthcare Solutions Pty Ltd ACN 649 235 414 (we, us or our) and you, together the Parties and each a Party. 

1.2 We provide an online platform (Platform) where you can make a booking for an initial health consultation (Consultation) with an Australian registered Allied Health Practitioner (Therapist or Nutritionist) who will discuss your health with you and recommend a course of action to assess your health. We also provide Allied Health Assistants who may implement the therapy or nutrition plan with you under the supervision of the Allied Health Practitioner.  

1.3 You accept these Terms by the earlier of (a) accepting these Terms on the Platform; (b) filling out the consultation form on our Platform (Consultation Form); or (c) making payment of any part of the Fees. 

1.4 These Terms will terminate upon the completion of the Services in your Booking (as determined by us). 

 2. Services

Our services consist of providing you with: 

1. An initial or subsequent consultation with an Allied Health Practitioner or Allied Health Assistant; 
2. Therapy Plans; 
3.  Nutritional Plans; 
4.  Exercise Programs; 
5.  Progress Reports;  
6.  Lifestyle Coaching; 
7.  Educational Resources; 
8.  Wellness Plans; 
9.  Home Exercise Guides; 
10.  Supportive Behaviour Strategies; 
11.  Mental Health Tools; 
12.  Home Adaptation Recommendations;  
13.  Health Monitoring Tools; 
14.  Referrals; and 
15.  Documentation. 

together the Services. 

In consideration of your payment of the Fees, we will provide the Services in accordance with these Terms, whether ourselves or through our Personnel.  

If these Terms express a time within which the Services are to be supplied, we will use reasonable endeavours to provide the Services by such time, but you agree that such time is an estimate only. 

3. Third Party Providers

You acknowledge and agree that access to the Platform may be reliant on certain third-party providers (Third Party Providers), including IT providers or CRM providers. You agree to comply with the terms and conditions applicable to the relevant Third-Party Providers (Third Party Terms) at all times. 

You acknowledge and agree that if you do not agree to any Third-Party Terms, this may affect our ability to provide the Services. 

To the maximum extent permitted by law, we will not be liable for, and you waive and release us from and against, any Liability caused or contributed to by, arising from or connected with any Third-Party Terms. 

This clause 3 will survive the termination or expiry of these Terms. 

4. Third Party Health Providers

You acknowledge and agree that: 

1. where we have provided you with any referrals for third party health providers (Third Party Health Providers) that you are responsible for booking an appointment with the relevant Third Party Health Providers; 
2.  you will comply with the terms and conditions applicable to the relevant Third Party Health Providers and any reasonable instructions provided by the Third Party Health Providers; and 
3. we are not responsible for, and have no control over any Consultation, health services or the accuracy of information provided by Third Party Health Providers. 

To the maximum extent permitted by law, we will not be liable for, and you waive and release us from and against, any Liability caused or contributed to by, arising from or connected with any Third-Party Health Provider that does not perform its services professionally or accurately. 

 This clause 4 will survive the termination or expiry of these Terms. 

5. Consultations

You may book your Consultation by completing the Consultation Form (Booking Request). We may, at our discretion, accept or reject a Booking Request. 

You must provide us all information required in the Consultation Form, including your name and contact number. 

Once we receive your Booking Request, we will send you a confirmation by email with the Consultation details (Booking). It is your responsibility to check the details in the email or text message. 

5.1   Due to unforeseen circumstances, you acknowledge and agree that we or the Allied Health Professional or Allied Health Assistant may need to reschedule the date of your Booking. Where we need to reschedule a Booking, we will notify you at our earliest convenience and we will reschedule at a time to be agreed between the Parties. 

5.2  The following are not covered within our Consultations: 

1. Therapy, assessments or reports that exceed the duration of the booking; 
2. Dealing with clients less than 6 months old; 
3. Workers’ compensation. 

 

6. Cancellations

You may cancel your Scheduled Booking at any time by emailing us. Within a Scheduled Booking cancellation email, you must identify your Scheduled Booking and request cancellation of your Scheduled Booking. Your Scheduled Booking will not be cancelled until we provide confirmation of the cancellation of your Booking in writing. Please note, any scheduled booking that is cancelled with less than 48 business hours notice will incur our cancellation fee. The cancellation fee is the amount held on your card at the time of booking, this will not be refunded or released. 

If you do not attend your Scheduled Booking and have not requested cancellation of the Scheduled Booking 48 business hours in advance, the Scheduled Booking will be considered missed and the payment will be non-refundable. 

You may cancel your TherapyNow Booking at any time by emailing or texting us prior to the TherapyNow Consultation occurring. Within a TherapyNow Booking cancellation email or text, you must identify your TherapyNow Booking and request cancellation of your TherapyNow Booking. Your TherapyNow Booking will not be cancelled until we provide confirmation of the cancellation of your Booking in writing. The booking can only be cancelled provided you haven’t started the consultation with the Allied Health Practitioner or Allied Health Assistant. 

We may cancel your Booking if you do not pay the required Fee, or if we do not have any available Allied Health Practitioners or Allied Health Assistants to attend the Consultation. If we cancel due to a lack of available Allied Health Practitioners, we will provide you with a full refund. 

We reserve the right to cancel your Consultation in progress if your conduct towards the Allied Health Practitioner or Allied Health Assistant becomes abusive or inappropriate, if we encounter technical issues, if the Allied Health Practitioner deems the telehealth consultation unfit for the circumstance, or if your health condition requires immediate in-person attention. Should the consultation be cancelled due to your inappropriate behaviour, you will not be entitled to a refund of the Fee. 

If the cancellation arises from technical difficulties, the Allied Health Practitioner’s determination of an unsuitable telehealth Consultation, or the necessity for immediate in-person health care, we will issue a full refund of the Consultation Fee. 

7. Referrals

You acknowledge and agree that a Allied Health Practitioner can refer you to a Third Party Health Provider where they consider it therapeutically appropriate and in line with their legal obligations. 

Complex referrals may not be provided as these often involve detailed client history, multi-faceted health conditions, or a high degree of expertise that requires extensive knowledge about a client’s unique health situation. 

You acknowledge and agree that: 

1. We are not a party to, or a participant in, any contractual relationship between you and/or Third-Party Health Providers; 
2. The Third-Party Health Providers are not our employees or representatives; 
3. The Allied Health Practitioners have full and absolute discretion in determining whether referral for Testing or to a Third-Party Health Provider is suitable for you; and 
4. We do not guarantee that an Allied Health Practitioner will refer you to a Third Party Health Provider following a Consultation via the Platform. 

 

8. Records

We agree to retain any relevant medical records (Records) in accordance with all applicable Laws (including adhering to any mandated data retention periods). The Records will be held in electronic storage by us during and after the Term, having regard to our statutory obligations under the applicable Laws. 

You agree that the Records are and will remain our property. 

 

In the event of termination or expiry of these Terms, you may request a transfer or summary of the Records to your current health practitioner. 

 

9. Payment

9.1   Payment is required via credit card when you schedule your Booking and payment secures your appointment. 

9.2  We may offer payment through a third-party provider for example, Stripe. You acknowledge and agree that we have no control over the actions of the third-party provider, and your use of the third-party payment method may be subject to additional terms and conditions. 

9.3  You must not pay, or attempt to pay, the Fees by fraudulent or unlawful means. If you make a payment by debit card or credit card, you warrant that you are authorised to use the debit card or credit card to make the payment. If payment is made by direct debit, by providing your bank account details and accepting these Terms, you authorise our nominated third party payment processor to debit your account in accordance with these Terms and you certify that you are either an account holder or an authorised signatory on the account for which you provide details. 

9.4  We do not store any credit card details, and all payment information is collected and stored through our third-party payment processor. 

9.5  Subject to 6.6, the Fees are only refundable and cancellable in accordance with your Consumer Law Rights and these Terms and will not be refundable for Consultations that do not result in the provision of health services, a referral, or other documentation. We cannot guarantee the provision of treatment, referrals or documentation. 

 

10. Allied Health Practitioner Consultations

10.1    Allied Health Practitioner consultations can only be accessed via specific Allied Health Practitioner booking appointments. These dedicated appointments ensure that the appropriate time and resources are allocated to accurately evaluate your health needs and to provide comprehensive care. 

10.2    A Mental Health Treatment Plan or Chronic Disease GP Management Plan and Team Care Arrangements is required in order for a Medicare Rebate to be applicable to an Occupational Therapist, Physiotherapist, or Exercise Physiologist consultation. Nutritionist and Allied Health Assistant services do not attract a Medicare rebate.  

10.3    You will be required to provide evidence of a valid Mental Health Treatment Plan or Chronic Disease GP Management Plan and Team Care Arrangements referral prior to an Occupational Therapist, Physiotherapist, or Exercise Physiologist consultation occurring if a rebate is planned to be used. 

10.4    Without a Mental Health Treatment Plan or Chronic Disease GP Management Plan and Team Care Arrangements referral you will be required to pay the full fee for an Occupational Therapist, Physiotherapist, or Exercise Physiologist consultation and no Medicare rebate will be possible. 

10.5    If you book a Nutritionist or Allied Health Assistant Consultation and request an Occupational Therapist, Physiotherapist, or Exercise Physiologist appointment during this time, it will not be provided. If you request an Occupational Therapist, Physiotherapist, or Exercise Physiologist consultation during a regular Consultation, no refund will be provided for the Consultation fee. You must book the correct type of Consultation to ensure your needs are adequately addressed. 

10.6    Occupational Therapist, Physiotherapist, or Exercise Physiologist consultations will incur an out-of-pocket fee for the client. The client will be required to pay the full fee upfront and if eligible will be provided with an itemised invoice upon completion of the consultation to claim the Medicare rebate themselves. There will be an out of pocket fee for the Occupational Therapist, Physiotherapist, or Exercise Physiologist consultation. 

10.7    There will be a holding fee placed on your card at the time of booking, which is in line with our cancellation policy. 

 

11. Private Health Insurance Rebates

11.1    In the event of a service being appropriate for a Medicare item number, we would be able to provide a detailed invoice that can be submitted for private health insurance claims (Private Health Insurance Claims). The entire cost of the Consultation must be paid by the patientclient in advance of the Consultation and may be claimable through Private Health Insurance. Clients are encouraged to check with their Private Health Insurer before booking to clarify if the service will be covered.  

In the event of the absence of a Medicare item number, we are unable to provide a detailed invoice that can be submitted for private health insurance claims (Private Health Insurance Claims). For example, for therapy activities undertaken without a client present. The entire cost of the Consultation must be paid by the client in advance of the Consultation. 

 

12. Your Obligations

You agree to (and to the extent applicable, ensure that your Personnel agree to): 

1. Comply with these Terms, all applicable Laws, and our reasonable requests; 
2. Provide us with all documentation, information, instructions, cooperation and access reasonably necessary to enable us to provide the Services; 
3. That all information and documentation that you provide to us in connection with the Terms is true, correct and complete; and 
4. Not (or not attempt to) disclose, or provide access to, the Services to third parties without our prior written consent. 

 You agree to pay our additional costs reasonably incurred as a result of you failing to comply with this clause. 

 

13. Confidential Information

Each Receiving Party agrees: 

1. Not to disclose the Confidential Information of the Disclosing Party to any third party (subject to subclause 17.1(c)); 
2. To protect the Confidential Information of the Disclosing Party from any loss, damage or unauthorised disclosure; 
3. To only disclose the Confidential Information to those of its Personnel who need to know the Confidential Information in connection with these Terms, provided those Personnel keep the Confidential Information confidential in accordance with this clause 17; and 
4. To only use the Confidential Information of the Disclosing Party for the purpose of performing obligations, or exercising rights or remedies, under these Terms. 
5. The obligations in clause 17.1 do not apply to Confidential Information that:  
6. Is required to be disclosed for the Parties to comply with their obligations under these Terms;   
7. Is authorised in writing to be disclosed by the Disclosing Party; 
8. Is in the public domain or is no longer confidential, except as a result of a breach of these Terms or other duty of confidence; or 
9. Must be disclosed by Law or by a regulatory authority, including under subpoena, provided that (to the extent permitted by Law) the Receiving Party has given the Disclosing Party notice prior to disclosure. 

Each Party agrees that monetary damages may not be an adequate remedy for a breach of this clause. A Party is entitled to seek an injunction, or any other remedy available at law or in equity, at its discretion, to protect itself from a breach (or continuing breach) of this clause. 

This clause will survive the termination of these Terms. 

 

14. Australian Consumer Law

Certain legislation, including the Australian Consumer Law, and similar consumer protection laws and regulations, may confer you with rights, warranties, guarantees and remedies relating to the supply of the Services by us to you which cannot be excluded, restricted or modified (Consumer Law Rights). To the extent that you maintain Consumer Law Rights at law, nothing in these Terms excludes those Consumer Law Rights. 

Subject to your Consumer Law Rights, we provide all material, work and services (including the Services) to you without conditions or warranties of any kind, implied or otherwise, whether in statute, at law or on any other basis, except where expressly set out in these Terms. 

This clause will survive the termination or expiry of these Terms. 

 

15. Liability

To the maximum extent permitted by law, we will not be liable for, and you waive and release us from and against, any Liability caused or contributed to by, arising from or connected with:  

1. You not providing us or a Third Party Health Provider with correct and complete current health and medical information; 
2. Your failure to follow the Third Party Health Terms or any reasonable instructions provided to you by us or a Third Party Health Provider; and 
3. Any event outside of our reasonable control. 
4. Despite anything to the contrary but subject to your Consumer Law Rights, to the maximum extent permitted by law: 
5. Neither Party will be liable for Consequential Loss; 
6. A Party’s liability for any Liability under these Terms will be reduced proportionately to the extent the relevant Liability was caused or contributed to by the acts or omissions of the other Party (or any of its Personnel), including any failure by that other Party to mitigate its loss; and 
7. Our aggregate liability for any Liability arising from or in connection with these Terms will be limited to the Fees paid by you to us in respect of the supply of the relevant Services to which the Liability relates. 

 This clause 15 will survive the termination or expiry of these Terms. 

 

16. General

Amendment: We may amend these Terms at any time, by providing written notice to you. By clicking “Book Now” or continuing to use the Platform and our Services after the notice or 30 days after notification (whichever date is earlier), you agree to the amended Terms.  

Assignment: A Party must not assign, novate or deal with the whole or any part of its rights or obligations under these Terms without the prior written consent of the other Party (such consent is not to be unreasonably withheld). 

Assignment of Debt: You agree that we may assign or transfer any debt owed by you to us, arising under or in connection with these Terms, to a debt collector, debt collection agency, or other third party. 

Disputes: A Party may not commence court proceedings relating to any dispute arising from, or in connection with, these Terms (Dispute) without first meeting a representative of the other Party within 10 Business Days of notifying that other Party of the Dispute. If the Parties cannot resolve the Dispute at that meeting, either Party may refer the Dispute to mediation administered by the Australian Disputes Centre. 

Force Majeure: Neither Party will be liable for any delay or failure to perform their respective obligations under these Terms if such delay or failure is caused or contributed to by a Force Majeure Event, provided that the Party seeking to rely on the benefit of this clause: 

as soon as reasonably practical, notifies the other Party in writing details of the Force Majeure Event, and the extent to which it is unable to perform its obligations; and uses reasonable endeavours to minimize the duration and adverse consequences of the Force Majeure Event.  

 Where the Force Majeure Event prevents a Party from performing a material obligation under these Terms for a period in excess of 60 days, then the other Party may by notice terminate these Terms, which will be effective immediately, unless otherwise stated in the notice. This clause will not apply to a Party’s obligation to pay any amount that is due and payable to the other Party under these Terms. 

Governing Law: These Terms is governed by the laws of Queensland. Each Party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts operating in Queensland and any courts entitled to hear appeals from those courts and waives any right to object to proceedings being brought in those courts.  

Notices: Any notice given under these Terms must be in writing addressed to the addresses set out in these Terms, or the relevant address last notified by the recipient to the Parties in accordance with this clause. Any notice may be sent by standard post or email, and will be deemed to have been served on the expiry of 48 hours in the case of post, or at the time of transmission in the case of transmission by email. 

Relationship of Parties: These Terms is not intended to create a partnership, joint venture, employment or agency relationship between the Parties. 

 

17. Definitions

In these Terms, unless the context otherwise requires, capitalised terms have the meanings given to them in the Schedule, and: 

ACL or Australian Consumer Law means the Australian consumer laws set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth), as amended, from time to time. 

Business Day means a day on which banks are open for general banking business in Sydney, New South Wales, excluding Saturdays, Sundays and public holidays.  

Confidential Information means information which: 

1. Is disclosed to the Receiving Party in connection with these Terms at any time; 
2. Relates to the Disclosing Party’s business, assets or affairs; or 
3. Relates to the subject matter of, the terms of and/or any transactions contemplated by these Terms, 

whether or not such information or documentation is reduced to a tangible form or marked in writing as “confidential”, and howsoever the Receiving Party receives that information. 

Consequential Loss means, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise: 

1. Any loss or damage that cannot be considered to arise according to the usual course of things from the relevant breach, act or omission, whether or not such loss or damage may reasonably be supposed to have been in the contemplation of the Parties at the time they entered into these Terms as the probable results of the relevant breach, act or omission; and/or 
2. Without limiting subclause (a), any real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data. 

However, the Parties agree that your obligation to pay us the Fees under these Terms will not constitute “Consequential Loss”. 

Consumer Law Rights has the meaning given. 

Disclosing Party means the Party disclosing Confidential Information to the Receiving Party. 

Force Majeure Event means any event or circumstance which is beyond a Party’s reasonable control including but not limited to, acts of God including fire, hurricane, typhoon, earthquake, landslide, tsunami, mudslide or other catastrophic natural disaster, civil riot, civil rebellion, revolution, terrorism, insurrection, militarily usurped power, act of sabotage, act of a public enemy, war (whether declared or not) or other like hostilities, ionising radiation, contamination by radioactivity, nuclear, chemical or biological contamination, any widespread illness, quarantine or government sanctioned ordinance or shutdown, pandemic (including COVID-19 and any variations or mutations to this disease or illness) or epidemic. 

Intellectual Property Rights or Intellectual Property means any and all existing and future rights throughout the world conferred by statute, common law, equity or any corresponding law in relation to any copyright, designs, patents or trade marks, domain names, know-how, inventions, processes, trade secrets or confidential information, circuit layouts, software, computer programs, databases or source codes, including any application, or right to apply, for registration of, and any improvements, enhancements or modifications of, the foregoing, whether or not registered or registrable. 

Laws means all applicable laws, regulations, codes, guidelines, policies, protocols, consents, approvals, permits and licences, and any requirements or directions given by any government or similar authority with the power to bind or impose obligations on the relevant Party in connection with these Terms or the supply of the Services.  

Liability means any expense, cost, liability, loss, damage, claim, notice, entitlement, investigation, demand, proceeding or judgment (whether under statute, contract, equity, tort (including negligence), indemnity or otherwise), howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent and whether involving a third party or a Party to these Terms or otherwise.  

Moral Rights has the meaning given in the Copyright Act 1968 (Cth) and includes any similar rights in any jurisdiction in the world. 

New Materials means all Intellectual Property developed, adapted, modified or created by or on behalf of us or you or any of your or our respective Personnel in connection with these Terms or the supply of the Services, whether before or after the date of these Terms and any improvements, modifications or enhancements of such Intellectual Property, but excludes Our Materials and Your Materials. 

Our Materials means all Intellectual Property which is owned by or licensed to us and any improvements, modifications or enhancements of such Intellectual Property, but excludes New Materials and Your Materials. 

Personnel means, in respect of a Party, any of its employees, consultants, suppliers, subcontractors or agents, but in respect of you, does not include us. 

Receiving Party means the Party receiving Confidential Information from or on behalf of the Disclosing Party. 

Third Party Provider or Third Party Providers means third parties or services provided by third parties, including IT providers, CRM providers or hosting providers. 

Third Party Health Provider or Third Party Health Providers refer to independent practitioners in fields such as occupational therapy, physiotherapy, exercise physiology, nutrition, imaging, and other allied health or health areas, to whom we may refer you for additional services. These providers operate separately and independently from our services. 

Your Materials means all Intellectual Property owned or licensed by you or your Personnel before the Commencement Date (which is not connected to these Terms) and/or developed by or on behalf of you or your Personnel independently of these Terms and any improvements, modifications or enhancements of such Intellectual Property, but excludes Our Materials and New Materials. 

Last updated: 31.12.23

 

Website Terms and Conditions of Use 

Effective Date: 25 July 2023

1. Introduction

Welcome to Succeed Healthcare Solutions Pty Ltd (“we,” “us,” or “our”). These Terms and Conditions of Use (“Terms”) govern your use of our website. By accessing and using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our website.

2. Website Content

2.1 Informational Purposes: The content provided on our website is for informational purposes only and does not constitute medical advice or professional healthcare services. The information presented is not a substitute for professional consultation with qualified healthcare professionals. Always seek the advice of a registered healthcare provider for any medical or therapeutic concerns.

2.2 Accuracy and Updates: We strive to ensure the accuracy of the information presented on our website. However, we do not warrant the completeness, reliability, or timeliness of the content. We may update or modify the website content at any time without notice.

3. Use of Website

3.1 Eligibility: You must be at least 13 years old to use our website unless parental consent is provided for use. For users aged 18 years and over, by accessing and using our website, you represent that you are of legal age and capable of entering into a legally binding agreement.

3.2 Lawful Use: You agree to use our website for lawful purposes only. You shall not engage in any activities that violate applicable laws, infringe upon the rights of others, or disrupt the website’s functionality.

3.3 Prohibited Actions: You shall not engage in the following actions while using our website:

• Attempt to gain unauthorised access to our website or interfere with its proper functioning.
• Transmit any content that is unlawful, harmful, defamatory, or violates the privacy or intellectual property rights of others.
• Use our website for spamming, advertising, or promotional purposes without our prior consent.
• Impersonate any person or entity or falsely represent your affiliation with any individual or organisation.

4. Intellectual Property

4.1 Ownership: All intellectual property rights, including but not limited to trademarks, logos, text, graphics, images, and software, are owned by or licensed to Succeed Healthcare Solutions Pty Ltd. These materials are protected by applicable copyright, trademark, and other intellectual property laws.

4.2 Permitted Use: You may access and view the website content for personal, non-commercial use only. You may not reproduce, modify, distribute, or exploit the content without our prior written consent.

5. Privacy and Cookies

By using our website, you consent to the collection, use, and disclosure of your personal information as outlined in our Privacy and Cookies Policy. Please review the policy to understand how we handle and protect your data.

6. Disclaimer of Liability

6.1 Website Usage: Your use of our website is at your own risk. We shall not be liable for any damages, losses, or harm resulting from the use of, or inability to use, the website or its content.

6.2 Third-Party Links: Our website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or assume responsibility for the content, services, or practices of third-party websites.

7. Indemnification

You agree to indemnify, defend, and hold harmless Succeed Healthcare Solutions Pty Ltd, its affiliates, directors, officers, employees, and agents from any claims, damages, liabilities, and expenses arising out of your use of our website or violation of these Terms.

8. Modifications to Terms

We reserve the right to modify these Terms at any time without prior notice. The updated Terms will be effective from the date of publication on our website. It is your responsibility to review the Terms regularly to stay informed of any changes.

9. Contact Us

If you have any questions, concerns, or inquiries regarding these Terms or your use of our website, please contact us at:

3/9 Gregor Street West

North Lakes QLD 4509

1300 512 016

Email: info@succeedhealthcare.com.au

Useful links:

1. Australian Consumer Law: Link to the official Australian Consumer Law page for information on consumer rights and guarantees in Australia.
2. Office of the Australian Information Commissioner (OAIC): Link to the OAIC’s website for comprehensive information on privacy laws and data protection in Australia.
3. Australian Health Practitioner Regulation Agency (AHPRA): Link to AHPRA’s website for information on the regulation and standards for healthcare professionals in Australia.

 

Last updated: 25.07.23