Terms and conditions.

The information provided on this website is for use of a general nature and is not intended to be relied upon as, nor to be a substitue for, specific professional advice. No responsibility for loss occasioned to any persons acting on or refraining from action as a result of any material on this website can be accepted. This includes linkes to all external organisations.


This site and its contents are subject to copyright. The site material copyright is owned by Succeed Healthcare Solutions, or in the case of some material, a third party. The site function and operation copyright is owned by Succeed Healthcare Solutions.

You may view this site and its contents using your web browser and electronically copy and print hard copies of parts of this site solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site is strictly prohibited.


This site includes registered trademarks, and other trademarks that are otherwise protected by law. Except as expressly authorised, the use or misuse of any of these trademarks is strictly prohibited.

Included Trademarks and Registered Trademarks are Trademarks of their respective owners.


You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. This site and its contents are provided to you on an “as is” basis, the site may contain errors, faults and inaccuracies and may not be complete and current.

Succeed Healthcare Solutions makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws.

Neither Succeed Healthcare Solutions, nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.


Succeed Healthcare Solutions cannot guarantee that any file or program available for download and/or execution from or via this site is free from viruses or other conditions, which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this site, and you release Succeed Healthcare Solutions entirely of all responsibility for any consequences of its use.

Third Party Sites

This site may contain links to third party sites. Succeed Healthcare Solutions is not responsible for the condition or content of those sites as they are not under Succeed Healthcare Solutions’ control. You access those sites and/or use the site’s products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by Succeed Healthcare Solutions of the sites or the products or services provided on the site.

Succeed Healthcare Solutions does not permit any linkages to this site without prior permission.

Applicable Law

This site is controlled by Succeed Healthcare Solutions. Your use of this site is governed by, construed and enforced in accordance with the laws of Queensland, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Queensland, Australia.

This site may be accessed throughout Australia and overseas. Succeed Healthcare Solutions makes no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.

Feedback and Complaints

Succeed Healthcare Solutions welcomes feedback and complaints and sees them as an important part of ensuring a quality service. We will treat every complaint with integrity and in a fair and unbiased manner. Feedback and complaints can be made at any time including via the Contact Form, email, letter, or by phoning Director Leanne Hopkins.

Complaints can also be made to an external agency. NDIS participants can contact the National Disability Insurance Agency (NDIA) Commission by phoning 1800 035 544 or TTY 133 677 or visiting https://www.ndiscommission.gov.au/. For more information about feedback and complaints, please request a copy of our Complaints Policy.

Shipping Policy

Ebooks and webinars (when available) are able to be purchased online and are able to be accessed eletronically, so no shipping of goods is required.

Return & Exchange Policy

E-books and webinar purchases can be returned within 14 days for a full refund if you are not satisfied with the product, so you can buy with confidence.