Privacy and cookies policy.
Privacy and Cookies Policy
Privacy Policy
Effective Date: 25 July 2023
Thank you for visiting Succeed Healthcare Solutions Pty Ltd (“we,” “us,” or “our”) website. At Succeed Healthcare Solutions Pty Ltd, we are committed to protecting your privacy and complying with relevant privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website.
- Information We Collect:
At Succeed Healthcare Solutions Pty Ltd, we value the privacy of all individuals, including children and adults. This Privacy Policy outlines how we collect, use, disclose, and safeguard data when visitors interact with our website or engage with our therapy services. It is essential to read and understand this policy, as it governs the use of our website and any personal information provided to us.
1.1 Personal Information: We may collect various types of personal information from individuals when they interact with our website or utilise our therapy services. This may include names, email addresses, phone numbers, postal addresses, and any other information voluntarily provided.
1.2 Demographic Information: To better understand our audience and tailor our therapy services, we may collect demographic details such as ages, genders, and locations of the individuals using our services.
1.3 Website Usage Information: We gather data on how visitors interact with our website, including IP addresses, browser types, device information, pages viewed, and the time and date of visits. This helps us enhance our website’s performance and user experience.
1.4 Where Your information is used to send you newsletters you will always remain in control with the ability to unsubscribe or set your communication preferences on all newsletters sent to you
- How We Use Your Information:
We use the information we collect for various purposes:
2.1 Providing and Improving Our Services: We use personal information to deliver the therapy services requested, respond to inquiries, and enhance the overall quality of our offerings for children and adults.
2.2 Personalisation: We may use demographic and usage information to tailor our therapy services and content to suit the needs and preferences of our clients.
2.3 Marketing and Communications: With consent, we may send promotional materials, newsletters, or updates about our services and relevant events.
2.4 Analytics: We use website usage data to analyse user behaviour and trends, enabling data-driven decisions for improving our therapy services.
- Data Security:
Protecting the privacy of all individuals and their personal information is of utmost importance to us. We employ industry-standard security measures to safeguard data from unauthorised access, disclosure, or alteration. However, while we strive to ensure data security, no data transmission over the internet can be guaranteed 100% secure.
- Sharing Your Information:
We respect the privacy of our clients and do not sell, trade, or lease personal information to third parties without consent. However, there are circumstances where we may need to disclose information:
4.1 Legal Requirements: If required by law, we may share data with relevant authorities or comply with legal processes.
4.2 Service Providers: We may engage trusted third-party service providers to assist us in operating our website or providing therapy services. These providers have limited access to information and are contractually obligated to use it solely for the purpose of providing services to us.
4.3 Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, information may be transferred as part of the transaction.
- Cookies and Similar Technologies:
Our website may use cookies and similar technologies to collect information about website usage. Cookies help enhance the browsing experience, remember preferences, and provide anonymised data for analytics purposes.
For more details, please read our Cookie Policy.
- Your Choices:
Clients have the right to access, correct, or delete their personal information in our records. If you wish to exercise these rights or have any questions about data, please contact us using the details provided in section 9.
- Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Any revisions will be posted on this page, and the updated policy will be effective from the date of publication.
- Contact Us:
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
Succeed Healthcare Solutions Pty Ltd
5/27 Discovery Drive
North Lakes QLD 4509
1300 512 016
Email: info@succeedhealthcare.com.au
By using our website, you agree to the terms outlined in this Privacy Policy.
Useful links:
- Australian Privacy Principles (APPs): Link to the official website of the Office of the Australian Information Commissioner (OAIC) that explains the Australian Privacy Principles, which are relevant to how our website handles personal information.
- eSafety Commissioner – Children’s Privacy: Link to the eSafety Commissioner’s website, which provides information on children’s online privacy and safety.
- Australian Competition & Consumer Commission (ACCC) – Consumer Guarantees: Link to the ACCC’s website, which explains consumer guarantees and rights in Australia.
- Australian Copyright Council: Link to the Australian Copyright Council’s website, which provides information on copyright laws and intellectual property rights in Australia.
- Australian Health Practitioner Regulation Agency (AHPRA): Link to AHPRA’s website, which provides information and resources for healthcare professionals and regulation in Australia.
Last updated: 25.07.23
Cookies Policy
Effective Date: 25 July 2023
- Introduction:
At Succeed Healthcare Solutions Pty Ltd (“we,” “us,” or “our”), we use cookies and similar technologies on our website to enhance the user experience, understand website usage patterns, and improve our services. This Cookie Policy explains how we use cookies and similar technologies, the types of cookies we employ, and your choices regarding their use. By using our website, you consent to the use of cookies as outlined in this policy.
- What Are Cookies?
Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They serve various purposes, such as remembering user preferences, analysing website traffic, and providing a more personalised browsing experience.
- Types of Cookies We Use:
3.1 Essential Cookies: These cookies are necessary for the website’s basic functionality and cannot be disabled. They enable features like navigating through web pages and accessing secure areas of the website.
3.2 Analytical/Performance Cookies: These cookies help us understand how visitors interact with our website by collecting anonymised data on page visits, the time spent on each page, and the website’s overall performance. This information is crucial for improving our website’s functionality and content.
3.3 Functionality Cookies: Functionality cookies allow the website to remember user preferences, such as language settings or region, to provide a more personalised experience.
3.4 Advertising/Marketing Cookies: We may use advertising cookies to deliver targeted advertisements that are relevant to your interests. These cookies help us measure the effectiveness of our marketing campaigns and improve their efficiency.
- Third-Party Cookies:
We may allow trusted third parties, such as analytics providers and advertisers, to place cookies on our website. These third parties may use cookies to collect information about your browsing habits across different websites, allowing them to provide more targeted and relevant content.
- Your Choices:
5.1 Cookie Consent: Upon your first visit to our website, you will be presented with a cookie banner requesting your consent to the use of cookies. By continuing to browse our website, you are giving your consent to the placement of cookies on your device.
5.2 Managing Cookies: If you wish to withdraw or manage your cookie consent, you can do so by adjusting your browser settings. Most web browsers allow you to control cookies through their settings, and you can choose to delete cookies from your device or block them entirely. However, please be aware that blocking essential cookies may impact the website’s functionality.
To learn more about how to manage cookies, visit the help section of your browser or check the following external resources:
5.3 Opt-Out of Third-Party Cookies: If you wish to opt-out of third-party cookies used for advertising and analytics purposes, you can do so through the opt-out mechanisms provided by those third parties. Please refer to their respective privacy policies for more information on how to opt-out.
- Changes to this Cookie Policy:
We may update this Cookie Policy from time to time to reflect changes in practices or legal requirements. Any revisions will be posted on this page, and the updated policy will be effective from the date of publication.
- Contact Us:
If you have any questions, concerns, or requests related to this Cookie Policy or your privacy, please contact us.
By continuing to use our website, you agree to the use of cookies as outlined in this Cookie Policy.
For detailed information on terms and conditions, please refer to our Terms and Conditions of Use for compliance and understanding of your rights and responsibilities in our Australian healthcare context.
Last updated: 25.07.23